Adeeb Jano
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Adeeb Jano Email & Phone Number

Customer Success | Travel Technology at dcs plus
Location: Dubai, United Arab Emirates 8 work roles 4 schools
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Current company
Role
Customer Success | Travel Technology
Location
Dubai, United Arab Emirates
Company size

Who is Adeeb Jano? Overview

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Quick answer

Adeeb Jano is listed as Customer Success | Travel Technology at dcs plus, a with 92 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Adeeb Jano.

Adeeb Jano previously worked as Customer Success Specialist at Dcs Plus and Account Development Manager at Hotelspro. Adeeb Jano holds Master Of Business Administration - Mba, Business Administration And Management, General from Cardiff Metropolitan University.

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dcs plus

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Profile bio

About Adeeb Jano

An MBA graduate and passionate for technology, with a track record of more than 10 years of Travel Industry experience of building long-term strategic partnerships with variety of stakeholders and ensuring value delivery through successful project implementations. Prior to joining dcs plus in Jan 2020, Adeeb worked for 5 years in Greyline DMC Dubai and 3 years in HotelsPro, developing a strong knowledge of aggregation and distribution technologies and markets.

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Adeeb Jano's current company

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dcs plus
Dcs Plus
Customer Success | Travel Technology
Dubai, AE
Website
Employees
92
AeroLeads page
8 roles

Adeeb Jano work experience

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Customer Success | Travel Technology

Dubai, Ae

Customer Success Specialist

Current

Dubai

o Presenting dcs plus solutions to potential buyers as part of sales process as well as assisting the sales team in all product demonstrations.o Acting as an active player in new product implementation projects, new features deliveries and customer user behaviors.o Analyzing customer`s current operational flows, map processes and design new flows to implement and increase productivity.o Delivering training for new customer`s team, configuring their profiles in the platform and providing consultation.o Finding creative solutions in solving the business problems of our customers through our technology.o Developing and maintaining productive relationship with partners & clients.

Jan 2020 - Present

Account Development Manager

Dubai, United Arab Emirates

o Own and lead the sales process to enhance existing & new partnerships (through up selling of product and services and sales optimization) and to build strong long term strategic commercial relationships. o The ability to navigate board level management and understand the political pressures of a partner's organization to reach a positive outcome. o Working across internal functions & departments to optimize opportunities. o Collaborating with product teams to define new product offerings and work with management on sales strategy. o Leading the on-going, day-to-day performance of partners, and influence to ensure successful campaign delivery. o Define and deliver continued improvement in revenue demonstrated through ongoing insightful measurement and return on investment analysis of existing partnerships

Aug 2017 - Jan 2020

Sales Support Specialist

Dubai, United Arab Emirates

o Facilitating the offered services & products (Hotels, Tours & Activities) worldwideo Negotiating with hotels & service providers for the client’s best interesto Assisting clients & customers in booking related issues by mediating between client & providero Conducting daily department tasks related to creating credit notes or losseso Solving service related issues like product defaults or technical errors by providing adequate solutions to satisfy the end customer while keeping within company policies

Mar 2017 - Aug 2017

Senior Account Manager

Abu Dhabi, United Arab Emirates

o Meeting clients to discuss their Travel, Tourism & Events needso Working with global travel agency managers to create annual campaigns to sell Dubai destinationo Handling Key clients offline requests of FIT (Individual travelers) , Groups & MICE (Meetings, Incentives, Conferences & Events)o Preparing, offering & confirming Itineraries/programs for FIT & Groups in destinationso Negotiating with clients, solving any problems and making sure deadlines are meto Checking and reporting on the Itinerary/program while in destinationo Keeping in contact with the client at all stages of the campaigno Managing the account’s budget, invoicing & collections with the client

Mar 2015 - Feb 2017

Account Manager

Abu Dhabi, United Arab Emirates

o Meeting clients to discuss their Travel, Tourism & Events needso Working with global travel agency managers to create annual campaigns to sell Dubai destinationo Handling Key clients offline requests of FIT (Individual travelers) , Groups & MICE (Meetings, Incentives, Conferences & Events)o Preparing, offering & confirming Itineraries/programs for FIT & Groups in destinationso Negotiating with clients, solving any problems and making sure deadlines are meto Checking and reporting on the Itinerary/program while in destinationo Keeping in contact with the client at all stages of the campaigno Managing the account’s budget, invoicing & collections with the client

Feb 2013 - Feb 2015

Event Manager

Abu Dhabi, United Arab Emirates

o Prospecting & managing leads pipeline & client databaseo Creating promotional campaigns through mass mailing, Office visits & cold callso Customer service & managing representation officeo Preparing, negotiating, closing & executing MICE (Meetings, Incentives, Conferences & Events) jobs solely

Jul 2012 - Jan 2013

Sales Operations Specialist

Abu Dhabi, United Arab Emirates

o Distributing, coordinating & managing daily tasks for fleet of vehicles, buses, drivers & tour guides o Solving service related problems & issues on daily basiso Optimizing on number of staff and service levels required

Mar 2011 - Jun 2012
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4 education records

Adeeb Jano education

Master Of Business Administration - Mba, Business Administration And Management, General

Research Subject: A critical review of the Preference Utility Theory on decision makers and its potential applications in business.

Diploma In Strategic Management & Leadership, Business Administration And Management, General

12 Chapters: 1. Developing Strategic Management & Leadership Skills 2. Professional Development for Strategic Managers 3. Strategic Change.

Bachelors Of Business Administration (B.B.A.), Business Administration And Management, General

Al Khawarizmi International College

Associate'S Degree (Diploma), Accounting

Al Khawarizmi International College
FAQ

Frequently asked questions about Adeeb Jano

Quick answers generated from the profile data available on this page.

What company does Adeeb Jano work for?

Adeeb Jano works for dcs plus.

What is Adeeb Jano's role at dcs plus?

Adeeb Jano is listed as Customer Success | Travel Technology at dcs plus.

Where is Adeeb Jano based?

Adeeb Jano is based in Dubai, United Arab Emirates while working with dcs plus.

What companies has Adeeb Jano worked for?

Adeeb Jano has worked for Dcs Plus, Hotelspro, and Grayline Emirates Oman.

Who are Adeeb Jano's colleagues at dcs plus?

Adeeb Jano's colleagues at dcs plus include Vivek Katheriya 💻, Raluca Brusalinschi, Loredana Telea, Antonie Ana-Maria, and Alina Fatu.

How can I contact Adeeb Jano?

You can use AeroLeads to view verified contact signals for Adeeb Jano at dcs plus, including work email, phone, and LinkedIn data when available.

What schools did Adeeb Jano attend?

Adeeb Jano holds Master Of Business Administration - Mba, Business Administration And Management, General from Cardiff Metropolitan University.

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