Administering complete flight operations processes to provide operational efficiency. Brief crews/customers on all aspects of the flights. Manage customer accounts from operations-side (communications, feedback and activity monitoring). Handle all kind of customer inquiries on permit, handling, and route of their prospect flight operation. Provide competitive quotation from around the world with available resources to ensure retention of the customer. Formulating and implementing the area sales strategy to maximize short and long-term revenue opportunities with customers. Maximizing sales opportunities through value added partners (hotels, car hire).Achievements:- Managed Qatar FIFA WC 2022 as Project Manager of handling 600 flights approx. and received appreciation award from the management for flawless result.- In 2021 achieved 110 %, in ‘22 achieved 95 % individually and in ‘23 achieved 70 % as group target.- Yearly participation on CAM Symposium of Tag Aviation.

Extensive experience in arranging; monthly, seasonal and yearly block permits for multiple operators/Airlines. Action customer complaint to ensure their absolute satisfaction. Provide feasibility of any matter on potential pax or cargo flights with recommendation. Assist junior coordinator in carry out their task. Checking on any pending task/emails that needs to be address.Achievements:- Arranged debut landing permit of Antarctica (AT14).- Sole responsible of company's monthly and yearly block permits to save extensive cost of the company.- Successfully arranged many world tours and world record (by experimental aircraft) flights.

Planning & coordinating flight handling & support services. Working with CAA, FBO and other concern authorities to fulfil client requests in accordance with statutory requirements and company policy. Arrange IATA/ICAO slots, traffic rights and permit according to current notams and regulations.

Manage multiple sites & location at once. Recruiting and developing store team of 25 and conduct disciplinary if required. Attend series of area meeting fordevelopment than make effective communication at all level. Liaising with supplier, executing long and short-term plans, promos and make strategies for existing departments sale. Monitored changes in the market/competitors situation then implement actions to meet the changing circumstances. Investigate profitA seasoned aviation professional, boasting 14 years of comprehensive experience in Aviation industry and an FAA Aircraft Dispatcher License. As a flight Ops manager at Jetex, my responsibilities include serving a diverse range of clients, from private individuals to commercial and cargo operations worldwide. Based at the Jetex Headquarters in Dubai, oversees all supporting aspects of flight operation activities, coordinating efforts across multiple teams. Also instrumental in enhancing and implementing Standard Operating Procedures (SOPs), guaranteeing that flight arrangements are executed smoothly and in full compliance with the regulations set forth by the relevant authorities. & loss analysis then rectified through head office that include all in/out goods, inventory and others third party products and claims.Achievements:- Successfully handle many projects in retail industry from £364k to £4.7m/annum stores on various matter includes operation, HR, auditing, internal & external issues.- Gain honouredon many occasions in selling highest unit of new/promotional product against 500 stores.- Significantly reduce shrinkage from -2.5% to -1.3% and reduce damages.- Generate sale by 20% in many stores through analyzing the demographic of the associated area/market.

This was an 8th biggest store of the company, duties include strong management of 50 staff with 6 supervisor & 2 assistant managers for 3 warehouses and various departments (cosmetics, perfume, pharmacy, household,3G mobiles & fashion products). Also ensures profit protection through compliance of policy & procedure. Effectively plan merchandising quarterly then implement accordingly. Manage store operational activities at all level. Keep constant checks on stock reportsin order to have +95%store availability. Plan monthly promo through analysing various report, competitors and local demand that generate 40% of store revenue. Consistent build strong communication to the staff at all levels on daily basis for high standard productivity. Also involve in planning & implementing of 2 new flagship stores in Central London.Achievements:- Increase yearly area audit by 40% that move store from high to medium-low category in security compliances.- Trained a strong team of 50 includes; 3 specialists, 6 supervisors and 2 assistant manager on store operation that bring efficiency from 200 gaps to 40 gaps with stock accuracy of 95%.- Reduce in store stock losses and resolve other internal issues through performance management.- Won 1st Prize in London region on Xmas Cracker Competition.- Exclusive launch and execution of Nicky Clarke product along with the Nicky and media coverage.

Accountable for daily cash office procedures and follow up company compliance. Investigate cash discrepancies and take necessary action where required. Identify daily shop floor task accurately then complete within deadlines, mobilizing store team of 30 staff to improve sale.Achievements include:- Promoted to Store supervisor within 6 months.- Maintain cash losses under budget through precise communication with staff.