● Researching organizations and individuals to identify new leads and potential new markets● Researching the needs of other companies and learning who makes decisions about purchasing● Contacting potential clients via email or phone to establish rapport and set up meetings● Developing new partnership with other organization● Negotiating and renegotiating by phone, email, and in person● Developing sales goals for the team and ensuring they are met● Maintaining existing relationships with partners

● Meeting monthly, quarterly and annual sales team targets.● To improve the quality of the customer interaction on a daily basis.● To assist department to meet/exceed all department metrics.● To help in achieving company wide objective, while ensuring complete customer satisfaction.● To follow up product qualified leads generated through chat or email inquiries.● To maximize conversion rate of leads generated by following lead follow up procedures and strategies.● To research and resolve questions and assist the department with all customers related initiatives.

- Brand Positioning- Advertising Campaigns- Corporate Public Relations- Executing Business Plans- Project Management - Leads Generation- Handling of purchase orders, sampling, factory visits- Coordinating with SEO, SEM and Email Marketing team- Client retention.- Achieving quarterly retention & revenue targets.- Strategy execution for E commerce B2B and B2C segments.- Maintaining business relationship with customers- Providing consultancy services to importers- Research and advisory services for customers regarding international tradeshow participation and lead generation- Ensure ROI for all clients by becoming a communication, negotiation, and persuasion bridge between clients and importers- Advise clients about the latest trends in online marketing regarding SEO, social media. and SEM- Ensure perfect service delivery by coordinating with various cross-functional departments- Ensuring delivery of services committed to in the package (WEB DHS, online brochures, advertisements).

- Leading a team responsible of smooth & timely delivery of committed services.- Custodian of end to end legal contracts sign off process with B2B clients.- Reporting & Analysis of different reports for management considerations.- Designing, aligning & proposing the work flows for task management of various applications.- Project planning and execution.- Provide On-the-job training (OJT) that team members need.- Assisting Team Lead to manage the flow of day-to-day operations.- Understanding the insights (i.e product, industry norms, online significance) that define our clients’ needs, attitude and values in order to create long-term business relations with client- Monitoring social media activities of client’s company i.e. LinkedIn, Facebook, Google+ and Twitter.- Prospecting, scheduling and executing international business development meetings.- Coordinating with SEO, SEM and Email Marketing team for maximum business exposure of VIP Customer- Ensuring customer retention through ROI and Business Development services.