Anthony K Adegbulu (Pmp) Email & Phone Number

Norwich, Gb

Manchester Area, United Kingdom

Responsible for gathering requirements needed to change a legacy customer onboarding process, also identified possible automation opportunities and designed workflows with the support of the RPA team. - Identified all stakeholders that had a role to play in the entire process.- Facilitated various workshops with stakeholders to gather ample project information and understand the pain points of the business.- Analyzed and documented new requirements data sets for onboarding new customers.- Identified and conducted workshops with stakeholders so as to understand, pain points, current process and business needs.- Analyzed common features and fields across the three interacting systems; CRM Dynamics, BM and Navision by data mapping to allow for synchronization of data and enable automation.- Develop a current state process map based on existing onboarding framework.- Conducted interviews for users of the various systems involved during the onboarding process.- Facilitated a workshop session with RPA team to involve them at the early stage of the project and get their input on possible automation solutions to explore.- Identified areas within the process for automation cloud flow triggers.- Develop user stories and acceptance - Developed a future state process map. "

Responsible for the analysis and documentation of system features, functional & non functional requirements, UI/UX design etc.- Led a team of four business analysts, in an agile team on an upgrade project of a cloud based LMS to accommodate more features, users and to improve overall system performance for both existing and new users. This resulted in a projected £1.5M increase in revenue, and secured a potential £5M in additional work for the company.- Analyzed user engagement with web and mobile app over a 12-month period; gathered survey data, made recommendations for improvements, and increased user satisfaction by 50%- Categorized business requirements into epics, features and product backlog issues/Items.- Led a team of 4 analysts in creating actionable precise user stories with non-ambiguous acceptance criteria to guide testers in creating their test steps/cases and also the developers.- Worked closely with QA engineers and developers in triaging bugs and issues detected, created tickets, categorized them according to the level of urgency and then assigned them to members of the team.- Developed a Customer Journey Map (CJM) in order to understand both the business and customer needs and come up with requirements.- Worked within an agile environment leading backlog grooming and sprint planning, estimations and story creation for agile projects, as well as translating requirements into specifications in the form of epics and stories.- Supported business process analysis and modeling, using Microsoft Visio BPMN 2.0 standard to model AS-IS and TO-BE states.- Translated conceptual business and user requirements into technical requirements in a clear manner that is comprehensible to developers’/project team.

Process Optimization I Project & Procurement management

Project Transformation Management

Pmp Certification, Project Management, Above Target

Master Of Architecture (M.Arch.), Architecture

Bsc, Architecture

Selected Design Proposal CAA awards 2013,