Co-Founder Of Dineen Coffee
CurrentAugust 2018 – Present Invested and cooperated with the founder of dineen coffee. I was responsible for building and operating an independent coffee shop from scratch with the core of providing high-quality coffee and a comfortable environment. I focused on building a deep connection with customers and driving brand growth through innovative services and excellent quality. My main responsibilities and achievements include:Opening and operation: Successfully planned and opened the coffee… Show more August 2018 – Present Invested and cooperated with the founder of dineen coffee. I was responsible for building and operating an independent coffee shop from scratch with the core of providing high-quality coffee and a comfortable environment. I focused on building a deep connection with customers and driving brand growth through innovative services and excellent quality. My main responsibilities and achievements include:Opening and operation: Successfully planned and opened the coffee shop, independently completed site selection, decoration design, equipment procurement and supply chain management, and ensured the smooth opening of the store.Team management and training: Recruited, trained and managed an efficient team, improved the service quality and job satisfaction of employees, and kept the employee turnover rate at a low level in the industry (less than 10%).Menu development and innovation: Based on market trends and customer needs, designed and launched innovative beverage menus such as "handmade latte" and "seasonal special drinks", which increased customer return rate by 30%.Brand marketing and customer relationship management: Through social media (such as Instagram and Facebook) and local event promotion, successfully attracted a large number of young customers and residents of the surrounding community, and improved brand awareness and customer loyalty.Cost control and profit growth: We optimized the supply chain, reduced the waste of raw materials, improved operational efficiency through refined management, and increased store profits by 20%. Show less
