Adekoya Oluseun Email & Phone Number

Managing and coordinating retail operations (Agency/Bancassurance)Analyzing and maintaining operational data, and monitoring product performance Improving business functionality to align with core business objectivesOverseeing human resources development policies, recruitment/training, and performance reviewsAnalyzing and maintaining manpower data Developing company policies and ensuring complianceDeveloping promotional strategies to increase sales and grow customer loyaltyResolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management Developing and managing sales incentives criteria for the sales teamCoordinate and manage expansion of new branches.

Lagos, Nigeria

Facilitate recruitment activities of Financial Sales Executives and Agency within the assigned region in Nigeria. Prepare employees for assignments by establishing and conducting orientation, induction, and training programs. Carry out general administrative functions in support of the Bancassurance Sales team including filing, record keeping, data management and surveys. Preparing required reports in support of operations and management decisions.Employee Relations managing absence, disciplinary, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvementImplementation of new and existing HR policies, procedures and process. Tracking and keeping good records and ensure secure access to prevent misuse of information.

United Kingdom

Lagos

LEARNING MANAGEMENT UNIT• Orient and educate new employees, acquaint them with their specific responsibilities, and introduce them to the Company’s vision and mission statement.• Analyse training needs.• Co-ordination/implementation of organization wide training policies/procedures; • Training Schedule Development: • Vendor Management and Supplier engagement: • Engagement with ITF (Industrial Training Fund) to ensure all programs are in line with regulatory standards. • Developing and updating learning materials• Online Learning Administration: Provide ongoing support to the training team lead in the design of online training curriculum. Enrolment of staff in yearly online training courses in accordance with curriculum. Monitoring of staff participation and resolving complaints.CONFIRMATION UNIT/DESK Preparation and sending of personal references Preparation and sending of school references Updating of staff information relating to confirmation into xceed. Verification/confirmation of staff informationLEAVE/WELFARE UNIT/ DESK Uploading of leave on leave workflow Preparation of leave memos Monitoring of staff leave resumption time Preparation of maternity /annual leave Preparation of sick/casual leave Sanction of staff who default to resume as schedule Preparation of leave allowances Sending notification of death (staff) to insurance –life policy insurancePERFORMANCE MANAGEMENT UNITS Design/Uploading of appraisal on the workflow Monitoring of appraisal  Compilation of staff for promotion/termination Preparation of termination/suspension letter Updating of performance mgt issues into on xceedRECRUITMENT UNIT Sourcing of suitable candidates through workflow/hard copy Invitation of suitable candidates for a chat Invitation of candidates for an aptitude test/interview Preparation of staff identity card Updating of staff information on xceed

• Proper documentation and records of all confidential mails (Memos, letters) and any other correspondence of the company.• Daily handling of incoming calls for the company.• Scheduling of flight Itinerary, booking and rescheduling• Travel passport processing and renewal• Information sourcing• Taking note of meeting appointments• Processing/Payment of utility bills• Issuance of office stationeries allocations to staff• Renewal of vehicle registration particulars• Scheduling of Servicing and maintenance of official cars• Service and general maintenance of office equipment and assets

Education record

Bachelor Of Science (Bsc), Economics

Secretarial Admini

Activities and Societies: SURC