o Driving the team towards achievement of KPI commitments and identifying weak areas where KPIs are lagging behind.o Identifying and prioritizing trials/Optimization activities to target improvements in specific KPIs in particular regions.o Finalizing mutually with customer the yearly/quarterly KPI targets.o Periodic meetings with customer to share KPI trends in different regions and issues faced. Keeping abreast about customer problems and devising solutions and ways to support… Show more o Driving the team towards achievement of KPI commitments and identifying weak areas where KPIs are lagging behind.o Identifying and prioritizing trials/Optimization activities to target improvements in specific KPIs in particular regions.o Finalizing mutually with customer the yearly/quarterly KPI targets.o Periodic meetings with customer to share KPI trends in different regions and issues faced. Keeping abreast about customer problems and devising solutions and ways to support. o Following up critical operational and expansion issues for timely resolution with concerned teams.o Taking initiatives for trials of new features based on proper understanding of customer requirements and following up pro-actively to create sales opportunities.o Resources planning/dimensioning with respect to ongoing and forecasted activities.o Keeping track of training paths of resources and planning new trainings with Competence Manager.o Keeping close check on daily Optimization activities and actions taken with respect to worst impacting cells in respective region.o Following up with O&M teams in periodic meetings for timely resolution of critical operational issues impacting KPIs.o Keeping higher management informed about the main issues impacting the KPIs as well as general KPI trends. o Coordination of Optimization activities in different regions for timely analysis and escalation of issues to ensure customer satisfaction.o Giving detailed presentations to customer for trials of new features as well as parameter modifications targeted at achieving KPI improvements.o Coordinating new site integration activities related to detailed drive tests, parameter audits, KPI monitoring and optimization actions.o Ensuring timely and periodic execution of cluster drive tests with detailed analysis and recommendations.o Raising red flags for issues related to resource shortage and trainings requirements. Show less

& Radio Network Optimization Team Lead o Keeping close check on daily Optimization activities and actions taken with respect to worst impacting cells in respective region o Keeping higher management informed about the main issues impacting the KPIs as well as general KPI trends. o Giving detailed presentations to customer for trials of new features as well as parameter modifications targeted at achieving KPI improvements.o Ensuring that parameter, neighbor, LAC and Ater audits… Show more & Radio Network Optimization Team Lead o Keeping close check on daily Optimization activities and actions taken with respect to worst impacting cells in respective region o Keeping higher management informed about the main issues impacting the KPIs as well as general KPI trends. o Giving detailed presentations to customer for trials of new features as well as parameter modifications targeted at achieving KPI improvements.o Ensuring that parameter, neighbor, LAC and Ater audits performed in timely manner and discrepancies cleared in time by OMC teams.o Identifying and prioritizing clusters for redesigns and coordinating redesign planning and monitoring activities. o Coordinating new site integration activities related to detailed drive tests, parameter audits, KPI monitoring and optimization actions.o Coordinating KPI monitoring and benchmarking support for re-parentings and software upgrades.o Ensuring timely and periodic execution of cluster drive tests with detailed analysis and recommendations. o Improve the network KPIs to meet the contractual thresholds.&&& QOS monitoring and follow up for the network BSS migration to B11 release.% Orange Mali ----​> March 2012% Orange Senegal ----​> April 2102% Orange Uganda ----​> July 2012Tasks include:o Delta CSV/BUL check for OMC and MFSo Escalation of any Network Issues during migration for immediate resolutiono Providing hourly statistics after migrationo Generation of migration report Show less

 GLOBACOM – Nigeria (June 2008 -April 2010)Team Lead for Lagos region responsible for:• Daily QoS monitoring and follow up.o Check main KPIs on cell and area basis.o Problematic cells investigation.o Propose radio solutions for problematic area to enhance its performance.o Propose another appropriate team intervention for problematic non-access elements.o KPIs follow up after any implementation to check results and KPIs trend.o Creating Quality of service… Show more  GLOBACOM – Nigeria (June 2008 -April 2010)Team Lead for Lagos region responsible for:• Daily QoS monitoring and follow up.o Check main KPIs on cell and area basis.o Problematic cells investigation.o Propose radio solutions for problematic area to enhance its performance.o Propose another appropriate team intervention for problematic non-access elements.o KPIs follow up after any implementation to check results and KPIs trend.o Creating Quality of service reports on weekly/monthly basis depending on performance measurement counters.• New sites introductionNew sites introduction for densification and coverage purpose, this task includes:o Propose new sites locations needed for densification and coverage purposeo Neighbor and frequency plan for the new sites.o Parameters tuning and KPIs follow up after site implementation.o Acceptance of new sites integration reports from Alcatel-lucent side. • Radio parameters fine-tuning (GSM/GPRS):o Parameter database consistency and compliance to parameter setting rules.o Evaluating possible improvements in order to enhance global performance of the network and achieve certain contractual KPIs thresholds.o On cell basis to improve the performance and achieve certain contractual KPIs thresholds.o HO approaches for traffic flow in (Multi band –Multi layer) configuration. Radio Tuningo Identification of cells/areas whose performances are below standard thresholds.o Propose the most suitable solution for the detected problems, (antenna configuration and redesign, frequency modification, traffic capacity upgrade etc...).o Implementation the proposed solution on the network. Neighbor Planningo Proposal of deletion of unnecessary neighbors.o Proposal of addition of missing neighbors. Densification/Capacity studyo Define best strategy for network expansiion including, features HR implementation, addition of TRX, addition of sites, new technology introduction. Show less

o Drive test using TEMS/AGILENTo Identification of coverage/quality issues, cross sectors and other network issueso Post-processing of the logs from TEMS/AGILENTo Analysis of the log to check for quality or coverage problems and propose radio solutions.o Check the end user perception after implementing the solution to check the results and any additional modification neededo Use of performance measurement tool (RNO) to exporting data for network analysis

* Learnt about pathloss in transmission line of Site* Learnt how to use the GPS and compass* Learnt the basic terms such as hop(s), crest etc* Learnt how properly read geographic map inorder to determine the location and direction of the would be links* Learnt how the draw the path profile