• Mastered algorithms, data structures, and full-stack development.• Utilized Ruby, Rails, JavaScript, React, and Redux in various projects.• Implemented professional Advance Landing Pages skills.• Gained experience in product management, Scrum, and Kanban Methodologies.• Conducted Hypothesis Testing.• Contributed to the advancement of the company website.

• Successfully completed a comprehensive full-stack software development program.• Proficient in remote pair programming, collaborative coding using GitHub, and industry-standard git-flow practices.• Facilitated seamless onboarding for new interns, providing essential skills for effective contribution.• Offered ongoing mentorship to interns, guiding them toward improved performance.• Evaluated and assessed projects, ensuring adherence to quality standards and project completion.

• Assisted customers in identifying issues and explained solutions to restore service and functionality.• Resolved a diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.• Collaborated with supervisors to escalate and address customer inquiries or technical issues.• Used ticketing systems to manage and process support actions and requests.• Submitted service tickets for equipment maintenance… Show more • Assisted customers in identifying issues and explained solutions to restore service and functionality.• Resolved a diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.• Collaborated with supervisors to escalate and address customer inquiries or technical issues.• Used ticketing systems to manage and process support actions and requests.• Submitted service tickets for equipment maintenance requests.• Documented transactions and support interactions in the system for future reference and addition to the knowledge base. Show less