Proven track record of 6+ years in implementing MS Dynamics CRM with advanced customizations, showcasing robust software engineering skills.Proficient in developing CRM modules on Microsoft Dynamics CRM from 2015 to D365, including business rule creation and JScript scripting.Experienced in crafting CRM plug-ins and developing solutions using Power Platform and PowerApps.Skilled in importing and exporting data utilizing CRM Data Import Wizard and Custom Console Applications.Demonstrated experience with SQL Server (2012/2018), JavaScript, jQuery, and various other programming languages and tools.Competent in developing new PowerApps model and canvas-driven apps, along with enhancing existing applications.Extensive knowledge and application of ASP.Net, Web Services, and Visual Studio in various projects.Deep expertise in a wide range of technologies including ASP.Net, C#, LINQ, XML, XSLT, HTML, DHTML, JavaScript, Angular JS, and SQL Server.Experienced in data modeling, design, normalization, and leading data migration projects with SQL Server.Expert in implementing Object-Oriented Programming concepts such as Inheritance, Abstraction, and Polymorphism.Skilled in database tuning and optimization using SQL Server Profiler and SQL Server Tuning Advisor.Proficient in conducting complex data analysis using SQL Server and MS Access DB.Adept in utilizing Microsoft CRM Dynamics development tools such as Plugin Registration Tool, XRMToolbox, and Solution Packager for diverse projects.Experienced in using data analysis tools such as Power BI, Tableau, and SSRS for creating insightful reports and dashboards.Excellent communication skills with demonstrated ability to lead and manage teams effectively.Experienced in handling multiple tasks simultaneously and solving complex issues efficiently before deadlines.Expert in architecting and managing cloud-based solutions on platforms like Microsoft Azure, enhancing operational efficiency and scalability.Proficient in applying Agile methodologies and Scrum practices to software development, ensuring timely and adaptable project delivery.Skilled in comprehensive system and software testing, including unit, integration, and performance testing, to guarantee high-quality deployments.Adept at fostering strong client relationships and translating technical concepts for non-technical stakeholders, aligning projects with business objectives.Experienced in leading UI/UX design initiatives using modern front-end technologies such as Angular JS, driving improved user engagement and satisfaction.
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Crm Data DeveloperInnowi Inc. Sep 2022 - Aug 2023California, United StatesCreated business requirements documents and functional specifications.Conducted discovery meetings to identify client requirements, creating business requirements documents and functional specifications.Acted as a Dynamics CRM subject matter expert, collaborating with customers and project team members to provide valuable insights.Expert in architecting and managing cloud-based solutions on AWS, leveraging services such as EC2, S3, RDS, Lambda, and CloudFormation to enhance operational efficiency and scalability. Implemented robust security measures using IAM roles, VPC, and security groups. Developed automated deployment pipelines with AWS CodePipeline and CodeDeploy. Utilized AWS CloudWatch for monitoring and logging, ensuring high availability and performance. Migrated on-premises applications and data to AWS, optimizing cost and performance.Extensive experience with MongoDB for developing scalable, high-performance applications. Designed and implemented data models to efficiently store and retrieve large volumes of data. Utilized MongoDB Atlas for cloud deployment, ensuring data redundancy and high availability. Implemented aggregation pipelines to perform complex data analysis. Experienced in managing indexes, replication, and sharding to optimize query performance and scalability. Developed backup and restore strategies to ensure data integrity and availability.Actively participated in Development, Testing, and Deployment Planning meetings, customizing the Service module and contract templates, entitlement templates, Service Level Agreements, and product catalog according to business processes. -
Crm Data DeveloperMootly Software Private Limited Jun 2019 - Oct 2021IndiaCreated comprehensive business requirements documents and functional specifications.Conducted discovery meetings to identify client requirements, ensuring alignment with project goals.Acted as a CRM subject matter expert, collaborating with customers and project teams to provide valuable insights.Actively participated in development, testing, and deployment planning meetings, customizing CRM modules and templates according to business processes.Reviewed design documents in detail, focusing on behaviors and requirements to ensure project objectives were met.Utilized jQuery and JavaScript for client-side validations and data access within HTML controls.Implemented Grid Views and Repeaters for effective data population and display.Extensive experience in designing and developing software applications using ASP.NET 3.5, 4.0, and 4.5, with proficiency in Entity Framework, Web API, HTML, XML, CSS, jQuery, JavaScript, Web Forms, and Win Forms.Upgraded plug-in and custom workflow libraries to utilize Microsoft Dynamics CRM SDK libraries and Messages effectively.Developed new Power Apps models and canvas-driven apps, and enhanced existing applications. Created multiple Canvas Apps in Power Apps synchronized with Power Automate, and developed various Notification Flows.Developed CRM plug-ins and custom workflows, creating custom entities and attributes tailored to individual Business Units in MS Dynamics CRM.Implemented Plug-ins, Parallel Workflows, Business Rules, and Business Process Flows to automate business processes.Efficiently cleared backlog tickets using Agile CRM, ensuring faster ticket resolution for individual Business Units and providing high-quality support.Utilized CRM web-service and developed custom services using Visual C# and ASP.NET to extend functionalities in common CRM methods. -
Crm DeveloperQuess Corp Limited Mar 2018 - Jun 2019IndiaUtilized Microsoft Dynamics CRM for custom CRM development in the retail sector.Developed PowerApps model and canvas apps to enhance customer engagement and productivity.Implemented data migration using CRM Data Import Wizard, focusing on integrity and security.Incorporated data analysis tools and Power BI for actionable insights from customer data.Developed CRM plug-ins and workflow activities for essential business process automation.Utilized JavaScript and jQuery for intuitive front-end development.Configured user roles and permissions for secure CRM system access.Led CRM solution design and implementation for retail sector needs.Collaborated with stakeholders to convert requirements into functional specifications.Mentored a team of developers, promoting CRM development best practices.Managed data integration, ensuring integrity and successful migration.Implemented custom plug-ins and workflows to streamline business processes.Regularly updated CRM system based on feedback and evolving business needs.
Adel M Education Details
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Business Administration And Management, General
Frequently Asked Questions about Adel M
What is Adel M's role at the current company?
Adel M's current role is Microsoft Dynamics CRM Developer | Microsoft 365 | D365 CE | Microsoft Power Platform | SharePoint | Azure | .Net Technologies | Scripting | Customizations and Configurations.
What schools did Adel M attend?
Adel M attended Osmania University, Hyderabad.
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