Daily hands-on experience using Salesforce Marketing Cloud to ensure quality and accuracy of digital marketing campaigns, microsites, landing pages, and SMS messages for retail, banking and healthcare clients, striving for a 100% error-free rate. Collaborate with team members to create, implement and revise standard QA processes; execute best practices; and improve efficiency while maintaining thoroughness at every campaign stage.

Ensured quality of email marketing campaigns for more than a dozen Fortune 500 companies, maintaining a minimum error-free rate of 99.5%. Ensured compliance with anti-spam regulations. Checked all aspects of a marketing email, including content, links, dynamic elements and rendering.