Adela Gomez Email & Phone Number

• Maintain responsibility for executing internal product validation, leading customer-facing product testing and validation, and supporting product issue resolution.• Educate customers on the product; develop and deliver customer-facing educational materials.• Provide exceptional customer service while assisting with user and device registration activities.• Align objectives and bridge communications with customers to coordinate, arrange, and support the management of on-site activation plans.• Oversee the delivery of on-site activation support, including ensuring a smooth go-live by addressing questions, reinforcing training, and communicating Airstrip’s value proposition.• Head all aspects of on-site activation support for the project management team by efficiently identifying and communicating issues to minimize impact and maintain customer satisfaction.• Demonstrate strong interpersonal, conflict resolution, leadership, organization, critical thinking, and technological skills.• Perform user acceptance testing (UAT) prior to go-live in collaboration with project management and engineering teams.

• Supervised, evaluated, and collaborated with assistant coaching staff, including delegating tasks.• Defined, implemented, and maintained up-to-date knowledge of changing policies, rules, techniques, technologies, and philosophies related to sports in accordance with TEA, UIL, local school board, and district athletic department.• Managed and coordinated campus athletics PR by organizing meetings, promoting the program through approved media outlets, and approving all oral/written campus athletic releases to community members.• Developed and maintained the program budget, fundraising, purchasing, inventory, and issuing of equipment to ensure the success of the athletic program.• Handled administrative tasks, including compiling, maintaining, and filing all reports, records, gate receipts, monies, and other documents.• Organized, facilitated, and oversaw daily physical conditioning programs, competition schedules, team travel arrangements, sport officials/workers, and home athletic events and games.• Improved leadership, interpersonal, supervisory, organizational, critical thinking, and conflict resolution skills.

• Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.• Provided education through lectures, discussions, and demonstrations in assigned subjects.• Prepared and maintained accurate and complete student records as required by TEA laws and district policies.• Observed, evaluated, and supported student performance, behavior, and social development.• Participated in professional meetings, conferences, and workshops to maintain and continuously improve professional competence.• Boosted engagement by integrating computers, audio-visual aids, and other equipment into presentations. • Instructed teams and individuals in sports rules, game strategies, nutritional advice, motivation, encouragement, and performance to achieve desired results.• Recognized for strong leadership, teamwork, organizational, conflict resolution, and technological skills.