Adela K. Email & Phone Number

London, Ontario, Canada

• Manage and perform hands-on portfolio and resource planning
• Pro-actively identify risks and issues related to the portfolio delivery and recommend mitigation strategies
• Ensure the Project Delivery team adheres to PMO Methodology
• Coach, mentor, motivate and lead Project Managers and Scrum Masters, and influence them to take positive action and accountability for their work
• Oversee all project delivery within the portfolio and ensure dependencies are understood and planned for
• Conduct periodic project health checks on inflight projects

London, Canada Area

I led a team of Agile Program Managers to create and roll out a new methodology at CARFAX Canada that combines the Agile and Project Management best practices. Duties included:- Managing the Agile teams and ceremonies- Managing and supporting Project Teams by facilitating discussions; resolving conflicts; and establishing reporting metrics on team health.

London, Canada Area

• Employ Servant Leadership to coach and support the team in agile product development and delivery methods.
• Teach and coach the team on agile practices and principles. Lead and facilitate Scrum ceremonies.
• Serve as a liaison between technical and non-technical departments to ensure clear communication and understanding.
• Organize and facilitate backlog refinement, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum ceremonies.
• Track and communicate team velocity and sprint/release progress.
• Ensure the development teams are practicing the core Agile principles of collaboration, prioritization, team accountability and visibility.

London, Canada Area

- Conduct interviews and product analysis to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods- Develop and utilize standard templates to accurately and concisely write requirement specifications- Translate conceptual user requirements into functional requirements in.

London, Canada Area

· Provide operational support for all digital product catalogue building and publishing activities with our website and other eCommerce platforms· Collaborate and align with cross-functional teams (i.e. marketing, lab services, IT, etc.) to optimize user experiences across above mentioned platforms· Work closely with North American and global counterparts.

London

• Strategy & Planning
• Collaborate with project managers, product owners (POs) and stakeholders to determine project scope and vision
• Collaborate with product owners within an agile/scrum environment to build full requirements from user stories
• Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.Operational Management
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/the project team.

London, Canada Area

• Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
• Prioritize and schedule problems. Escalate problems as required to the appropriately experienced technician.
• Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the.

London, Canada Area

• Log, track and monitor all inbound and outbound research requests: email engagement, research requests, and general inquiries
• Ensure client requests are handled within appropriate service level expectations
• Communicate client request status as required to all stakeholders
• Implement and operationalize processes and procedures for client research request handling and resolution including triaging queries for escalation to Research SWAT and Executive Advisory
• Filling research assistant duties for clients with questions around process improvements and IT projects.Provide advice on: vendor evaluations, implementation of best practices, building business cases, providing.

London, Canada Area

• Maintain all merchandise and accessory displays on the showroom floor.
• Arrange home furnishings and vendor displays in an attractive manner designed to enhance the appeal to purchase.
• Construct and implement visual presentation displays for promotions and events.
• Create and implement new and innovative merchandising strategies.
• Track and maintain inventory accuracy.
• Ability to visualize three-dimensional settings.

Bachelor Of Arts (B.A.), Criminology

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: STAND - Students Taking Action Now: Darfur; Sociology Students Association (SSA)