Senior Project Manager
CurrentSenior project and client relations management for subtitling, localization, and distribution agency with entertainment industry clients, including HBO, Netflix, Disney, Paramount and Sony.ACHIEVEMENTS: Enhance team workflow by establishing open communication channels, developing style guides and training manuals, and initiating first peer-to-peer training to facilitate flow of information• Under client services, business development and sales, apply client-centered service in senior project management for customer acquisition and retention of new entertainment industry media firms such as HBO, Netflix, Disney, Paramount and Sony for innovative UK-based media localization and subtitling company in El Segundo, CA; Support in acquisition and retention of new clientele has led to company growth• Subtitling production workflow oversight includes acting as primary point of contact companywide, industry and media research, ensuring client deliverables from beginning to end, company security protocol and measure conformance, quality control assurance, confidential and sensitive asset management, asset and systems troubleshooting, and cross-functional business line, team, language consultant, and vendor management• New hire recruitment, testing, selection, on-boarding and training for English department; Enhance team workflow by establishing open communication channels, developing style guides and training manuals, and initiating first peer-to-peer training to facilitate flow of information • Facilitate project management with award-winning and proprietary cloud-based subtitling, dubbing, scripting, and localization solutions such as ZooStudio, ZooCore, ZooDubs, ZooScripts and ZooSubs • Daily collaboration with company’s global arms based in the United Kingdom and Dubai for media localization and production, freelance consultants operating remotely, and other global third-parties