Consultant
CurrentManaged and guided 200 telecommunications companies through our automated web portal to certify their annual Federal Universal Service Fund (FUSF) exempt status . Provided final approval of tax exemption certificates to ensure compliance with state regulations to protect the assets of Verizon. Served as a subject matter expert on all matters related to sales tax for customer care groups by utilizing CCH and TTR. Worked closely with cross functional groups to understand end-to-end processes… Show more Managed and guided 200 telecommunications companies through our automated web portal to certify their annual Federal Universal Service Fund (FUSF) exempt status . Provided final approval of tax exemption certificates to ensure compliance with state regulations to protect the assets of Verizon. Served as a subject matter expert on all matters related to sales tax for customer care groups by utilizing CCH and TTR. Worked closely with cross functional groups to understand end-to-end processes, related data and its relationship to business process improvements.• Participated in two Verizon Lean Six Sigma projects to decrease tax credits and increase exemption certificate quality Show less