Adele Bates Email & Phone Number

Manchester

Manchester, England, United Kingdom

Manage a regional team of customer relationship managers, retirement living co-ordinators and a supported housing manager across Stockport & Manchester area. To ensure we provide a customer driven service that meets the needs and aspirations of our customers and that we are providing affordable homes fit for the future. Ensuring we have effective.

Provide Customer Service to residents, budget management, manage projects, provide estate management services to customers, recruitment and selection of staff, staff management, managing sickness abscence. Achieving key performance. Carrying out 1-1's and Personel Development Reviews. Partnership working. Develop and deliver Neighbourhood Action Plans.

Manage budgets, recruitment and selection of staff, project manage, budget management, stratergy management, operationally responsible for an area housing office and twenty-five team members, Health and saftey in the workplace. Customer Service, deliver key performances that affect a housing service voids, anti-social behaviour, estate inspections.

Staff management, provide housing services on estate i.e voids, estate inspections, anti-social behaviour, customer visits, correspondance. Ensuring achieve key performance targets. Provide excellent customer service to customers. Develop and deliver Neighbourhood Action Plans, provide advice and support to customers in housing need or allocations, ensure.