Adele Bates

Adele Bates Email and Phone Number

Experienced Housing Professional Open To Work @
Adele Bates's Location
Oldham, England, United Kingdom, United Kingdom
Adele Bates's Contact Details

Adele Bates personal email

n/a
About Adele Bates

Experienced manager with over 20 years of Social Housing. Experience in manging staff up to 25, operational responsibility on a regional and national level. Experience in project management, performance setting, business planning, recruitment and selection, Human Resources matters. Experience in Health and safety in the workplace, Risk Assessments, achieving key performance indicators, managing sickness abscence, rents, homeless advice, legal and non-legal actions for Anti-social behaviour, and managing and developing the Supported Housing Services. Developing new and reviewing policies and procedures. Ensuring large scaled investment and planned maintenance work is carried out. Customer Involvement. Change Management. Service Improvements.

Adele Bates's Current Company Details
District Homes Housing Association

District Homes Housing Association

Experienced Housing Professional Open To Work
Adele Bates Work Experience Details
  • District Homes Housing Association
    Contracts Manager
    District Homes Housing Association Oct 2022 - Present
    Manchester
  • The Guinness Partnership
    Tenancy Enforcement Manager, Actively Looking For New Opportunities
    The Guinness Partnership Dec 2021 - May 2022
  • Great Places Housing Group
    Regional Relationship Manager
    Great Places Housing Group Apr 2020 - Dec 2021
    Manchester, England, United Kingdom
  • Equity Housing Group Ltd
    Regional Relationship Manager
    Equity Housing Group Ltd Jan 2018 - Apr 2020
    Manage a regional team of customer relationship managers, retirement living co-ordinators and a supported housing manager across Stockport & Manchester area. To ensure we provide a customer driven service that meets the needs and aspirations of our customers and that we are providing affordable homes fit for the future. Ensuring we have effective partnership working across our stock. Key performance indicators are being met with regards to rent arrears, voids, Allocations , ASB and customer satisfaction.
  • Equity Housing Group
    Legal Enforcement Specialist
    Equity Housing Group Apr 2014 - Jan 2018
  • Stockport Homes Limited
    Neighbourhood Housing Manager
    Stockport Homes Limited Jun 2012 - Nov 2013
    Provide Customer Service to residents, budget management, manage projects, provide estate management services to customers, recruitment and selection of staff, staff management, managing sickness abscence. Achieving key performance. Carrying out 1-1's and Personel Development Reviews. Partnership working. Develop and deliver Neighbourhood Action Plans.
  • Stockport Homes Limited
    Local Housing Manager
    Stockport Homes Limited Mar 2010 - Jun 2012
    Manage budgets, recruitment and selection of staff, project manage, budget management, stratergy management, operationally responsible for an area housing office and twenty-five team members, Health and saftey in the workplace. Customer Service, deliver key performances that affect a housing service voids, anti-social behaviour, estate inspections, customer visits, correspondance . Lead on disciplnary matters.
  • Stockport Homes Limited
    Estate Management Team Leader
    Stockport Homes Limited Feb 2008 - Jun 2012
    Staff management, provide housing services on estate i.e voids, estate inspections, anti-social behaviour, customer visits, correspondance. Ensuring achieve key performance targets. Provide excellent customer service to customers. Develop and deliver Neighbourhood Action Plans, provide advice and support to customers in housing need or allocations, ensure officers take the necessary action regarding complaints of anti-social behaviour. Deliver estate improve,ent projects. Manage budgets.

Adele Bates Skills

Social Housing Customer Service Project Management Staff Management Budget Management Estate Management Services Partnership Working Problem Solving Training And Mentoring Housing Law Performance Management Change Management Financial Inclusion Anti Social Behaviour Key Performance Indicators

Adele Bates Education Details

  • St Augustines Of Canterbury, Oldham
    St Augustines Of Canterbury, Oldham
    Gcse

Frequently Asked Questions about Adele Bates

What company does Adele Bates work for?

Adele Bates works for District Homes Housing Association

What is Adele Bates's role at the current company?

Adele Bates's current role is Experienced Housing Professional Open To Work.

What is Adele Bates's email address?

Adele Bates's email address is ad****@****.org.uk

What schools did Adele Bates attend?

Adele Bates attended St Augustines Of Canterbury, Oldham.

What skills is Adele Bates known for?

Adele Bates has skills like Social Housing, Customer Service, Project Management, Staff Management, Budget Management, Estate Management Services, Partnership Working, Problem Solving, Training And Mentoring, Housing Law, Performance Management, Change Management.

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