Adele Boonzaier Email & Phone Number

South Africa

Art Event and Creation Studio. We host and facilitate various creative workshops, geared at stimulating ones creative side, whilst helping people acquire new skills for self development purposes.

South Africa

Overseeing the daily operations and function of the sales department for the corporate customer segment across all solution lines, which involves coaching, mentoring and leading the team to accomplish their retention target expectations.Key responsibilities of the role involve the daily management of a team of account managers whose responsibility it is to ensure the successful renewal and up-sell growth objectives expected from our existing corporate customer base.Plan, execute and oversee all retention/sales and promotional activities in collaboration with other departments of the organization such as marketing, product and production teams.Key Accountabilities• Setting sales targets and KPO objectives for the sales team• Overseeing sales, promotions and campaigns• Planning and directing the hiring and training of new sales team members• Performance management• Directing, coordinating and managing all sales activities across the organization• Coaching and mentoring team members • Sales related expenditure approvals• Tracking and analyzing sales statistics based on quantitative metrics• Resolving customer complaints regarding product or service-related matters• Collaborating with pricing committee and marketing to establish discount structures, annual renewal increases percentages and other product pricing related matters.• Assisting in the creation and sign-off of tender and RFQ bidding requests.• Making data-informed decisions to drive performance and resource allocation• Being the face of the organization to internal and external partners• Maintaining relationships with key strategic customers• Advising re-sellers and key customers on policies and standard operation procedures (SOPs).• Working together with the team and the rest of the organization to define and execute on territory sales plans• Identification of emerging markets to find new sales and growth opportunities in collaboration with other parts of the business.

Woodmead - Johannesburg

Employed in the role of an account manager, with a focus on customer retention within the existing customer base.Key responsibilities of the role involved the retention and growth of existing business across the various risk and compliance management solutions lines. As an account manager I was expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality relationships were being built and maintained so as to support our overall retention growth strategies, as well as to encourage new and repeat business opportunities in future. Part of the role included working closely with the new sales acquisition specialists in order to ensure that the new sale acquisition strategies lined up and supported the retention strategies we had in place. Customer system training on the effective use of the various solutions lines, was also an area of focus for me.Achievements• Acknowledged for achieving 135% of annual sales target (2018)• Sales consultant of the year (Risk Management Division) (2016)• Award of Merit for “living the Lexis Nexis Values (2016)• Acknowledged for achieving 101% of annual sales target (2015)

Ferndale Randburg

I left Juta Law in 2013 in pursuit of personal development. During this time I completed a PMD (Programme for management development) through GIBS at the end of 2015.

Sandton

Employed in the role of a business consultant responsible for business acquisition in the Advocates market, as well as in three additional provinces mainly Limpopo, North West & Mpumalanga. Some of the duties I performed while in this role were as follows: • Selling Juta Law publications to meet or exceed monthly sales targets • Building Relationships• Manage the effective operation of the Business Selling Unit• Reporting and gathering of intelligence• Training customers on Jutastat (electronic researching) platform.Achievements• Sales consultant of the year (2013)• 1st Prize winner – Most sales achieved in the Juta Law Essential Legal Practioner sales campaign (2012)

Sandton

Employed in the role of an internal sales consultant, core responsibilities were to work closely together with my business consultant, our main objective being to meet and exceed our sales target. Some of the duties I performed while in this role were as follows: • Assisting business consultant with general office administration. • Telesales• Communicate information to customers and achieve sales over the telephone• Reporting and gathering of intelligenceAchievements• 2nd Place Certificate – in recognition of valuable contributions to the Juta Law sales campaign (2006)• Recognized for valuable contributions to the Juta Law sales campaign (2005)

Sandton

Hired initially for the purpose of performing a telesales function, during a marketing campaign at Juta Law for the period May to June 2004.My main responsibilities were to contact legal practitioners i.e., attorneys and advocates, and to promote the sale of bound law reports sets in printed format which were currently on promotion, with the aim of increasing sales to South African Law Report full sets dramatically.There was also a lot of emphasis placed on the successful securing of appointments for the business consultants at the time.

Robbindale

Responsible for the magazine layout of three magazines namely “Focus”, “Explore” and “MFSA Journal". I also did illustrations, catalogue design, and corporate identity design for the above-mentioned company.Using the following Programs: • Adobe Creative Suite• Adobe Photoshop CS• Adobe InDesign CS• Adobe Illustrator • Adobe Go-live• Dream Weaver 3DDuring this period, I also took on private clients for which I did part time work. The nature of work done in this regard was mostly in the designing of corporate ID’s, catalogues, brochures and print advertisements.

Muldersdrift

Initially employed as a waitress working wedding functions. Worked my way up from being a waitress to a Maitre‘d responsible for overseeing the following:• Managing a function from start to finish.• Managing the waitrons and ensuring that guests are served in accordance to Swiss Hotel School standards. • Ensure that the function run according to schedule • Communicate with the Kitchen so that the food goes out timeously and on schedule.• Work with the bar ensuring that the client does not exceed budget.• Function brake down and set up for next function.Additional responsibilities included a small sales role, selling wedding packages to respective brides and grooms on Sunday afternoons. Along with this there was also a need for basic office administration procedures such as the answering of reception calls, confirmation of bookings as well as the compilation and forwarding of quotations to customers.

Certificate, Programme For Management Development (Pmd)

Subjects: GIBSdirect Marketing - Completed (certificate of completion obtained) GIBSdirect Business Environment - Completed (certificate.

Certifcate - 4 Day Course, Spin Selling Skills

4 day onsight course on spin selling (consultative selling) skills.

Certifcate - 4 Day Course, Spin Telly Marketing

4 day onsight course on telly marketing skills.

Associate'S Degree, Media Design Technology, Diploma

Subjects: Cyber law Business Communication Business Management Marketing Macromedia Freehand Flash Fireworks, Director Adobe Photoshop.

Certificate, Visual Arts And Graphic Design, Certificate

Activities and Societies: Awarded the 5th Dimensions College of Visual Arts: Award of Merit at the end of the year for demonstrating.

High School, Matric, Grade 12 - Matric

Subjects: English: First Language Afrikaans: Second Language Art Mathematics Biology Physical Science

Primary Education, Grade 7

Activities and Societies: Netball, Long distance running, Unprepared reading and artfestival participation (poetry) Prefect (grade 3).