Adele Burton Dip Mhcc Email & Phone Number

West Yorkshire, England, United Kingdom

Leeds, England, United Kingdom

To cover maternity leave. Also continued in role of HR and Business Support.

Yorkshire

Care Villages

Castleford, West Yorkshire, United Kingdom

Leeds, United Kingdom

At Springfield, Adele was responsible for setting HR policy and procedures including recruitment, training, absence management, employee retention and disciplinary processes. She has also dealt with the challenges of merging newly acquired care businesses into the group as well as leading the in-house training and HR teams.Achievements include:• Increased staff recruitment at the Leeds / Wakefield offices, from 60 to 300 care workers, whilst improving retention.• Completed four major consultations with the Leeds and Wakefield businesses.• Recruited foreign nationals ensuring specific HR procedures were in place, compliant with EU regulations• Managed the project to refurbish the Leeds office within timescale and budget. • Implemented human resources policies and procedures at the York office resulting in improved staff retention, reduced absence levels, and improved recruitment quality.• Managed the 95-bedroom Leeds care village for 6 months pending the recruitment of the new Registered Manager.• Completed an internal audit and full personnel training at the Leeds care village to ensure group policies and procedures were implemented effectively and compliant with local authority and CQC regulations.

Leeds, United Kingdom

• Led a team of 40 employees, responsible for underwriting credit referrals from branches, dealing with complex customer queries, risk assessments and fraud investigations.• Managed performance and coached team through group meetings, 1-2-1s and personal development plans, to ensure productivity and quality targets exceeded.• Trained and developed new starters and existing employees.• Completed regular internal audits to ensure quality monitors completed by the team demonstrated required level of accuracy against agreed standards.

Art/Art Studies, General

Cipd, Human Resources Management/Personnel Administration, General, Distinction