Adele Casey Email & Phone Number

Warrington, Gb

Manchester, England, United Kingdom

I work in the E-commerce Copy team at ao.com to write, proofread and edit unique product content. I ensure all copy matches the tone of voice and branding of the business and excel at simplifying technical jargon to make it accessible to the customer. The role requires solid organisation skills and a keen eye for detail to ensure that all communications are on brand and that work is delivered promptly. A significant amount of collaboration is also necessary to deliver consistently successful projects.

Manchester, England, United Kingdom

I was in charge of the Product and Resources department at Glancy Fawcett. As such, my role required me to wear many hats. I oversaw all product copy for the business, ensuring it was accurate, informative, and accessible. This included proofreading and editing my team's content to ensure it fitted the tone of voice and branding. This would range from a variety of channels from client-facing documents to internal communications, supplier communications, and keeping the CMS updated. I also looked after the ever-growing business management system, creating technical documents and working with the external software company to develop and continually improve the user experience. I would also attend regular strategy meetings with directors and heads of department to determine the direction of social media posts and various advertising channels, including print and online advertising.

Trafford Centre

This position required processing incoming and outgoing stock, document store income, expenditure, and losses, and maintaining personnel information and facilities. I also interacted with the public, communicated over the phone with various different stores, customers, and members of staff of various positions. The role was fast-paced and necessitated efficient productivity in all tasks, so being organised and proactive was a must.

Various

Interacting with customers, both over the phone and face-to-face, dealing with requests, complaints, and enquiries.Processing transactions: purchases, refunds, and exchanges.Being a tailoring specialist. This included managing the men's suit department, maintaining current stock knowledge, assisting customers with specific suit requirements, dealing with large groups of customers at once, and maintaining the presentation of the department. As a team coach, I was also required to train new members of staff, and ensure their competency and development.

Master’S Degree, Literature, Culture And Modernity, Distinction

The Literature, Culture and Modernity course at Salford required a high level of original thinking and investigation into unique subjects..

Bachelor Of Arts (B.A.), English Literature (British And Commonwealth), 1St Class

Activities and Societies: I attended Summer Wordscope classes to improve my sentence structures, grammar, and punctuation. My Bachelor.

A Levels, English Language And Literature, Fine Art, And Film Studies, B, A, & A

Activities and Societies: I photographed and filmed the college's production of Grease and my photographs were displayed outside the drama.

High School