Marketing of software and services: Attend marketing events and cold calling to obtain leads, arranging and attending demonstration meetings and closing salesCreating Project PlansEstablish and maintain client relationshipsCreate software database and attend to implementationClient training, handholding and support to Attorneys, Secretaries and BookkeepersBasic Legal Accounting: Fee posting, Invoicing and monthly Statements, capturing financial transactions and balancing bank reconciliations for business and trust bank accounts, trust account transactions, providing financial reports to clients

General office admin and correspondenceConveyancing assistance: dealing with various attorney firms to do follow ups and problem solving to expedite property transfer registrations, supporting documentation to banks to stop auctionsNegotiating with various banks to accept offersDecision making on viability of properties for future sellingEmployment of contractors for renovations, performing criminal and credit checks and reference checkingObtaining and managing suppliers for renovation materialInstructions to renovators and negotiating costs/quotationsHandling contractor agreements with renovators, setting phase payments and completion datesSelection of finishes, regular site inspections and final sign offs of projectsManaging 7 staff members in 3 departmentsInterviewing and appointing new staff membersAttending to disciplinary hearings and terminations, attending CCMA hearingsHandling of Retrenchment processLiaising with HR regarding commission payments and leave takenStaff meetings and task delegation, follow ups and feedback to DirectorRegular cash flow reportingProblem solving – staff and operational

Customer support: Call centre Legal Document development: setting up legal templates for use in legal software and specifications for developing new document functionalityClassroom training and one on one training for Attorneys and Legal Secretaries on Legal Software (CRM and Legal Collections)Attending to new orders, creating Project PlansSite assessments for technical and operational requirements, collection of data for conversions, testing and implementation of softwareCustomer support: establishing and maintaining client relationshipsMotor Vehicle Dealerships: training and support on dealership softwareGeneral office admin

Attending to Insolvent Estates and Companies in Liquidation process and finalisation, correspondence and bank accountsLitigation: generation of legal documents, Dictaphone typing, handling own fee book and petty cash, general correspondenceConveyancing: Property transfers, bond registrations and bond cancellations from instruction to registration, final accounting to sellers and purchasers, regular reports to all parties and dealing with Estate AgentsNew developments: opening of Township register and proclamation, Sectional Title registers and various transfers in developmentLiaising with Developers, Town Planners and Project ManagersGeneral office admin