Adele Cullen Email & Phone Number

Derry

Within this position I work front of house, covering all aspects of service within the restaurant. Working alongside the rest of the team to ensure that guest arrival to departure is consistent with high standard customer service. Accurately taking orders and delivering food whilst maintaining consistent delivery to customer service to maximise sales. Successfully working in teams particularly when working in a pressurised environment.

West Palm Beach, Florida Area

Food and beverage assistant working in a high demanding country club to exceed high expectations of the 3,000 members. Entailing the delivery of high standard service ensuring accuracy in orders and steps of service. More of a personalized service was expected to utilize member recognition to greet them and to be familiar with their order. Demonstrating the skill of using the POS system, Jonas Software. Conducting effective communication in a professional manner to fellow employees and club members to ensure outstanding customer service. This in turn would increase the positive feedback received through comment cards.

Derry

Within this role as a Assistant Manager with duties entailing the creation of a staff rota’s, staff pay role, stock ordering and control, oversaw 16 staff members and conducting training. Complying with strict mandatory procedures such as HACCP. Cash handling is a major part of the role not just in working on the POS system but by completing bank lodgements 3 times weekly which demonstrates accuracy and attention to details to avoid errors.

Bsc (Hons) International Hospitality Management, Business Management

Facility Operations Human Resources Marketing for Services Food and Beverage Operations Management Management Accounting Events Management.

A-Levels, Information Technology

Religion-B Health & Social Care- B Information Technology-C

Gcse'S, 11 A*-C Inc Maths, English & Science