Adele Fensham Email & Phone Number

London, England, United Kingdom

London Area, United Kingdom

• Operational Management
• Leading the department in line with the strategic goals
• Oversight of 30 – 40 projects of varying sizes
• Resource Management
• Financial Management & reporting
• Understanding and optimizing the client experience

London, United Kingdom

• Managing SAPB1, EAM and bespoke development projects.
• Standard Project Management tasks in alignment with the Sapphire project approach.
• Budget & Cost management and reporting to clients & management.
• Assist with internal business & PM process to support the customer journey in totality.

Mozambique

• Assess and advise on business or system processes with the aim of eliminating inefficiencies.
• Complete requirements analysis in order to derive the most effective solution within the scope of the business.
• Implementation of Business Process Management system completely customizable to the client / business area.
• Managing the stakeholders involved to create positive collaboration and a common goal in an effort to maintain on-time delivery.
• Implement measures in order to streamline business resources and enable exception management.
• Deliver thorough training relevant to the project, system and the specific business objectives.

Pretoria Area, South Africa

• Delivering projects within budget and scope whilst carefully organizing resources in such a manner to minimize risk to client and to Cerrex.
• Managing the expectations of the client, resolving issues and conflicts while ensuring the meeting of milestones / deliverables.
• Effective Stakeholder Communication planning and implementation.
• Develop and manage the implementation of the change and training plans.
• Measure success factors, objectives and adoption of project.
• Managing client expectation and developing client relationships.

• Delivering projects within budget and scope whilst carefully organizing resources in such a manner to minimize risk to client and to Optipro.
• Managing the expectations of the client, resolving issues and conflicts while ensuring the meeting of milestones / deliverables.
• Effective Stakeholder Communication planning and implementation.
• Develop and manage the implementation of the change and training plans.
• Measure success factors, objectives and adoption of project.
• Managing client expectation and developing client relationships.

Randpark Ridge

• Facilitate communication in order to lead collaborative operational processes and change initiatives.
• Manage the information systems, conduct training on process, system and goals as required in order to provide all departments with concise information.
• Support, prioritize and resolve critical client issues with relevant support and project team.
• Ensuring a constant and dependable platform for project delivery and management by implementing and continuously improving the internal methodology.
• Set expectations for the customer, sales personnel, and consultants as it pertains to services delivery for project implementation as well as support (quality). Measure quality within company values.
• Facilitate career guidance / training with resources in accordance with HR.

Cape Town Area, South Africa

• Establishing Project Management Department, conduct extensive training.
• Managing client expectation and developing client relationships.
• Defining the communication strategy and plan (inlcudes internal and external communication)
• Develop and implement a strategy for the development department.
• Revise current and Implement optimal Project Methodology (project documentation, standards, parameters and structure) to ensure a constant and dependable platform for project delivery and management.
• Leading and directing projects in such a manner that will ensure that the project goals and objectives are achieved within the constraints of quality, cost, time and scope.

Johannesburg Area, South Africa

• Develop project plans and deliver projects within general project constraints of quality, cost, time and scope.
• Develop and coordinate communication plan (written and face to face activities)
• Effective Resource Scheduling, management and training.
• Managing the expectations of the client, resolving issues and conflicts while ensuring the meeting of milestones / deliverables.
• Communicating project cost and status information to the internal project sponsor / director and the project office together with schedule and performance data.
• Enabling collaboration and facilitation throughout projects.

Bsc (Honours) Psychology, Psychology, In Progress, Part Time Learning.

Certified Scrum Master, Agile Methodology

Management Advanced Programme, Business Management, Nqf 7

Activities and Societies: Marketing, Financial Accounts, Economics, Leadership, Operations, Strategy, Personal and Group Mastery

Portuguese, Language, Level 1 A

Prince 2, Project Management, Foundation

Activities and Societies: Project Management Methodology

Spm Training, Process Mapping, Process Mapping

X3 Implementation Methodology, Project Management, Implementation Methodology

Btec Professional Certificate In Project Management, Project Management, Pmbok Foundation

Activities and Societies: Project Management Body of Knowledge Principles