Adele Ford Email & Phone Number

Derby, GB

Derby

• Greeting and admitting patients into the unit and ensuring all the relevant information is accessible for all medical staff ahead of their appointments.
• Follow up and complete outcomes requested by the clinical team for future appointments or send required information to other departments.
• Arrange interpreters and transport for patients.
• Monitoring patients in the unit to inform relatives or medical staff
• Preparing the following days clinics including finding the medical notes, printing wristbands, checking referrals, printing clinic lists for admin/medical staff and highlighting any critical information.
• Ensuring all confidential information is stored and locked away.

Derby

• Making outbound calls to confirmed cases of coronavirus or those who had been a contact, the 30 minute calls involve taking essential details about the case’s health conditions, instructing the public of the guidance.
• Offering and providing any support for the vulnerable.
• Logging on to all required systems.
• Providing a friendly, helpful, and informative service the public.
• Multitasking by documenting informative and detailed information whilst on a call.
• Remaining calm and collected in times of stress.

Derby, England, United Kingdom

• Greeting and admitting patients into the department and ensuring all the relevant information is accessible for all medical staff ahead of their appointments.
• Tracking, preparing, and updating patients notes for clinics for each consultant and/or nurse specialist.
• Arranging follow up appointments and completing outcomes requested by the clinical staff.
• Arrange interpreters and transport for patients.
• Dealing with enquiries and appointments via telephone and emails.
• Photocopying relevant information and filing paperwork to archive for a later date.

Derby, England, United Kingdom

• Greeting and admitting patients into the unit and ensuring all the relevant information is accessible for all medical staff ahead of their appointments.
• Tracking, preparing, and updating patients notes for clinics for each consultant and/or nurse specialist.
• Informing patients of any delays in the clinics.
• Answering the telephone from medical staff and patients to divert them to the correct members of staff.
• Keeping up to date with training.
• Competent in the use of Hospital systems including Lorenzo and Ifit.