Adele Irlam Email & Phone Number

Harrow, United Kingdom

Spar Uk Ltd

To effectively manage a portfolio of National Account customers ensuring that sales and profitability are maximised at both a wholesale and retail level. This will be achieved through accountability for the range, price file management, promotional strategy and planagram processes within specific National Accounts.

North West & Overseas

Managing P&H's symbol estate both within the North West Region and also on the Isle Of Man. Also I look after several of the companies mini multiple accounts.To implement business development, disciplines and contractual adherence.To gain new business and grow our symbol estate.To increase sales by hitting targets set from the company and also to agree and implement sales targets at field level with customers.Conduct business reviews with retailers and with regional groups.Work with FMCG manufacturer's to agree product placement and new product development.To implement development & business plans for retailers to grow both their business and that of our companies.To develop relationships with customers to ensure the growth of the business meets the needs of the company.Hit company KPI's and meet company objectives and standards.

My previous role consisted mainly of;To achieve all sales and volume targets and actively implement new business.Hit company KPI's and meet company objectives and standards.To manage mini multiples, symbol and independent customers within a defined geographical area.To implement development & business plans for retailers to grow both their business and that of our companies.To develop relationships with customers to ensure the growth of the business meets the needs of the company.Participate in all sales communication meetings and attend all company training activities.I work closely with suppliers to offer to implement the best practice in store for all categories'.Implement effective promoting in store and better retailing standards.I also currently look after two large regional multiple groups on the mainland and I also have the sole responsibility of looking after and managing the Isle Of Man. This includes all new business and symbol negotiations.I have to set targets and budgets for the accounts I manage and I also have to create tailor made price packages and promotional activity.The Isle of Man has been a great challenge and success story for me. I have introduced our symbol brand offering to the island which is currently consisting of five symbol outlets, two independents and this is constantly growing with further plans in the pipeline.I have also negotiated a route to market with a chilled & frozen distributor for logistical purposes.I have very recently been involved with piloting a new tobacco package which we have launched for our customers and this has proved to be successful.I also have extra responsibility within the sales team, in that I am responsible for the training and development of all new sales personnel and supporting my line manager in his absence within the North West sales team.

Leeds, United Kingdom

Working for Winerite / Palmer & Harvey I had the opportunity to enhance my knowledge within the company by managing several types of customers in the take home sector of the business. These accounts covered independents and symbol customers. On a number of occasions I had the opportunity to assist in the training of new company employees, which gave me an enormous amount of confidence and pushed me to new levels of personal professionalism, by leading by example and whilst only nineteen years of age at the time of joining.• I achieved all sales and volume targets and implemented new business.• I developed relationships with customers to ensure the growth of the business met the needs of the company.• I participated in sales communication meetings and attended all company training activities.• I provided optimum levels of customer service.• I liaised closely with all key personnel e.g. credit control, telesales, sales administration and transport.• Cold Calling – to prospective new business on an ongoing basis

Whilst I was at Carlsberg Tetley my employment consisted of; Setting and achieving specific call objectives to meet the customer's needs.Provided optimum levels of customer service both internal and externally.Participated in all sales communication meetings and attended all company training activities.Issued with monthly targets, prioritised & utilised all promotional offers so that I constantly achieved and exceeded all my targets.Supported and assisted with training of new personnel within the department.Worked pro-actively with the sales force to maximise the company's overall results.

Education record

Gcse'S; B; B, The; Mathematics; English Language; Coordinated Sciences - Biology, Physics & Chemistry

D)French (C), German (C), English Literature (B), History (D), Home Economics (B), Art (A*), Drama & Performing Arts (A*).