Adele Johnson Email & Phone Number

Leeds, England, United Kingdom

York, England, United Kingdom

Leeds, United Kingdom

Leeds, England, United Kingdom

Melbourne, Australia

While employed with Custom Fleet, my main duties were to liaise with customers via telephone and email to resolve their queries in a timely manner and to a high standard. I was also required to assist customers leaving their employment to understand options available to them in regards to their novated lease and follow this through to a resolution.

Melbourne, Australia

My main duties with Bupa are handling and resolving customer enquiries in a timely manner. This requires me to have excellent problem-solving abilities and verbal communication skills. While a primary KPI is call handling time, it is equally important to have personal engagement with every customer to ensure they have a positive experience with the brand.

Melbourne, Australia

Working on-site with Holden, my primary role was to engage with customers through social media platforms and complete case work for customers with ongoing queries. This involves understanding the customers’ complaints and engaging with several departments within Holden to resolve the matter as quickly as possible. Additionally, it requires my understanding.