Adele Kitchen ( Nee Ridley ) Email & Phone Number

I am currently employed by Newmedica Eye Clinic and Surgical Centre as Senior Clinic Ophthalmic Assistant at Riverside Surgery in Brigg and Cromwell Road Primary care centre in Grimsby. Providing excellent patient care and support to the surgeons, consultants, nursing and all other colleagues within clinic. Lead my team in Clinic along side my senior colleague.Perform clinical tests and support in the assessment of patients. Pre op patients on day of surgery, take BP and administer required drops. Pre assess patients prior to listing for surgery. Assist in theatre.Provide specialised clinical diagnostic images and responsible recording of clinical observations. Perform visual Aquity, OCT scans, biometry, visual field tests. Support in general, glaucoma, oculoplastic, and cataract clinic. Part of the interview team for recruitment of new staff.Perform One to One’s for my Clinic Team for performance review.Action Return to Work for absence staff membersParticipate in planning the staff rota and making adjustments where necessary, eg theatre/clinics stood down and staff absences.Previously I have management experience in the following sectors including the travel industry, retail and further education. My recent role involved leading a team of merchandisers over 15 stores in the Lincolnshire area. Deploying staff in order to achieve maximum productivity in each store.Audit and compliance preparation. Calculating and authorising payroll.Recruitment and training staff.Weekly trade reports,Achieving KPIs.Achieving very high standards of visual merchandising and display of current fashion trends. Excellent relationships with host stores, colleagues snd my team.Driving the business in my area through good leadership, training and motivation.Achieved an award for Manager of the year 2018 for outstanding work for DCK due to my high standards in all stores both front and back of house and achieving exceptional sale results and taking into account testimonials from my, area manager, store managers and team. I won first place out of a possible 200 employees and was very proud of thisAchievement and reward. I also launched our concession in Bonn Germany also in 2018 which was a great learning event and gave me the opportunity of this interesting experience, Previously worked in the travel industry for Thomas Cook and Tui and before this 11 years doing administrative and customer service within a college of further education including involvement of the new Doncaster Sheffield airport operations based at the airport.