Adele Smith Email & Phone Number

Whangarei, Northland, New Zealand

• Senior management position overseeing all fresh foods department's operational efficiency, compliance, and day-to-day operations.• Ensuring the store operates to a high standard and complies with all company policies and procedures.• Interviewing, recruiting, and training new managers and team members across the store.• Ensuring health, safety, and well-being compliance by facilitating regular meetings and training sessions to comply with legislative requirements.• Managing the store in the absence of the Store Manager, and where required assisting other stores in the absence of a senior manager.

Wellington, New Zealand

• Led operations for 9 KFC stores across Wellington to Wairarapa as a Field-based Area Manager, demonstrating expertise in overseeing a network of food establishments.• Supported and coached Restaurant Managers to deliver excellent customer service, achievement of company performance expectations, and the development of high-performing teams.• Built and maintained relationships with key stakeholders and customers, both internal and external, strengthening collaboration.

New Zealand

• Ensured the stores adhered to operational standards and maintained consistency and quality across the store.• Developed and executed operational strategies to optimize profitability and efficiency across all areas of the business. • Implemented customer flow enhancement strategies to improve service and satisfaction.• Upheld company compliance and operational requirements, ensuring a high standard of food quality and safety.

Auckland, New Zealand

Auckland, New Zealand