Adele Smith Email & Phone Number

Whangarei, Northland, New Zealand

• Senior management position overseeing all fresh foods department's operational efficiency, compliance, and day-to-day operations.
• Ensuring the store operates to a high standard and complies with all company policies and procedures.
• Interviewing, recruiting, and training new managers and team members across the store.
• Ensuring health, safety, and well-being compliance by facilitating regular meetings and training sessions to comply with legislative requirements.
• Managing the store in the absence of the Store Manager, and where required assisting other stores in the absence of a senior manager.

Wellington, New Zealand

• Led operations for 9 KFC stores across Wellington to Wairarapa as a Field-based Area Manager, demonstrating expertise in overseeing a network of food establishments.
• Supported and coached Restaurant Managers to deliver excellent customer service, achievement of company performance expectations, and the development of high-performing teams.
• Built and maintained relationships with key stakeholders and customers, both internal and external, strengthening collaboration.

New Zealand

• Ensured the stores adhered to operational standards and maintained consistency and quality across the store.
• Developed and executed operational strategies to optimize profitability and efficiency across all areas of the business.
• Implemented customer flow enhancement strategies to improve service and satisfaction.
• Upheld company compliance and operational requirements, ensuring a high standard of food quality and safety.

Auckland, New Zealand

Auckland, New Zealand