Very experienced Operational, Process Quality Manager. Highly credible leader in a FTSE 100 company, delivering operational excellence in a demanding Logistic environment (Air, Land, Sea and Rail) High achiever and key influencer in business strategy and change management to deliver business transformation, using continuous improvement and project management principles.Delivery of first class customer experience. High achiever against cooperate business targets. Experienced in HR people policies, application, development and succession planning. Highly motivated, professional, excels in a challenging unionised environment. Equipped with extensive key stakeholder, man-management and cross functional skills, Ambitious, passionate, selfless, with an exemplary attendance record, recognised role model. Currently working towards project management professional qualification.