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Adele T. Smith, Mha is listed as Operations Analyst at Fidelity Investments, a company with 52767 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Adele T. Smith, Mha.
Adele T. Smith, Mha previously worked as Operations Analyst at Fidelity Talentsource and Operations Support Specialist at Iqvia. Adele T. Smith, Mha holds Master Of Arts - Ma, Health/Health Care Administration/Management, 3.07 from Ashford University.
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Highly motivated, empathetic and patient-focused Operations Support Specialist, Remote Customer Service Professional, and Healthcare Administrator with 10+ years’ experience of working in healthcare administration and call-center environments. Collaborate with cross functional teams for well-being of patients, operations management, data analysis/ verification, project management, policy improvement and administrative support. Committed to patients’ health by maintaining medical records and keeping patient information confidential. Self-directed and self-motivated to establish and maintain cooperative relationships with patients, family members, physicians, and other medical professionals. Ability to work well with escalated issues. Strong work ethic and commitment to compliance with professional codes, legal, and industry requirements.▪ Technical proficiencies include Microsoft Office Suite, CRM, iEngage, Electronic Medical Records (Epic), Electronic Health Records (HER), Managed Care, Coding, and SalesForce.
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A career timeline built from the work history available for this profile.
United States
Performs research and analysis of customer issues and provides solution by referring to well defined client plan rules. Takes ownership of identified clients and execute responsibilities with minimal guidance. Work with third party US vendors in resolving the customer issues. Takes ownership of identified clients and ensure all customer issues are resolved.
Durham, North Carolina, United States
Performs research and analysis of customer issues and provides solution by referring to well defined client plan rules. Takes ownership of identified clients and execute responsibilities with minimal guidance. Work with third party US vendors in resolving the customer issues. Takes ownership of identified clients and ensure all customer issues are resolved.
Operations Support Specialist is required to interact with all members of the project team and the customer to ensure all work is conducted in accordance with SOPs, policies and practices, and meets quality and timeline metrics.
Raleigh-Durham, North Carolina Area
Demonstrates ability to work in multiple databases, navigate within electronic medical records, and assess compliance with quality metrics. Provides administrative, clerical and IT support to UNC HCS and UNCPN leadership and physician practices to achieve quality metrics and patient outcomes. Demonstrates excellent oral and written communication skills.
Raleigh-Durham, North Carolina Area
Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability.
Raleigh-Durham, North Carolina Area
Records Management Associates serve as the liaison between the records center and user departments regarding information and records issues. Ensure that project timelines are met and facilitates the orderly imaging, transfer, retention, and disposition of various project-related and business records. Administer records management systems.
Durham, NC
Partner with internal and external business partners to resolve customer issues and provide exemplary customer service, including providing clients with specific and requested knowledge and education regarding their concerns and communicating appropriate options for resolution.
Other employees you can reach at fidelity.com. View company contacts for 52767 employees →
Craig Campbell
Colleague at Fidelity InvestmentsSalt Lake City, Utah, United States, United States
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Bridget Pucel, Cfp®
Colleague at Fidelity InvestmentsMilwaukee, Wisconsin, United States, United States
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Scott Mcintire
Colleague at Fidelity InvestmentsHopkinton, Massachusetts, United States, United States
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Corey Winton
Colleague at Fidelity InvestmentsHolly Springs, North Carolina, United States, United States
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Robert Pippin
Colleague at Fidelity InvestmentsTonbridge, England, United Kingdom, United Kingdom
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Stephanie Caron
Colleague at Fidelity InvestmentsBoston, Massachusetts, United States, United States
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Caitlin O'Hanley
Colleague at Fidelity InvestmentsMiddletown, Rhode Island, United States, United States
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Matthew Aizenman
Colleague at Fidelity InvestmentsCastle Rock, Colorado, United States, United States
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Jill Pellegrino
Colleague at Fidelity InvestmentsSmithfield, Rhode Island, United States, United States
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Anthony Lees
Colleague at Fidelity InvestmentsActon, Massachusetts, United States, United States
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Master of Arts in Health Care Administration can empower professionals to assume leadership positions in healthcare organizations while.
Quick answers generated from the profile data available on this page.
Adele T. Smith, Mha works for Fidelity Investments.
Adele T. Smith, Mha is listed as Operations Analyst at Fidelity Investments.
Adele T. Smith, Mha is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Fidelity Investments.
Adele T. Smith, Mha has worked for Fidelity Investments, Fidelity Talentsource, Iqvia, Unc Physicians Network, and Duke University Health System.
Adele T. Smith, Mha's colleagues at Fidelity Investments include Craig Campbell, Bridget Pucel, Cfp®, Scott Mcintire, Corey Winton, and Robert Pippin.
You can use AeroLeads to view verified contact signals for Adele T. Smith, Mha at Fidelity Investments, including work email, phone, and LinkedIn data when available.
Adele T. Smith, Mha holds Master Of Arts - Ma, Health/Health Care Administration/Management, 3.07 from Ashford University.
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