Adele Turner Email & Phone Number

Salford, England, United Kingdom

Manchester, England, United Kingdom

Oversee compliance and maintenance for over 1000 student properties across 25 UK cities with outstanding planning and organisation.Represent the company with local authorities, building and maintaining effective working relationships.Identify and resolve operational issues impacting productivity, performance or profitability.Allocate resources to teams and projects based on need, performance and availability.Management of the Compliance team to ensure all property compliance and health and safety procedures are adhered to and that accurate and detailed compliance records are maintained.Responsible for overseeing internal audits to guarantee high levels of compliance with organisational requirements for risk management, safeguarding, and health and safety.Management of the Maintenance Schedulers and maintenance operatives ensuring all repairs are completed in line with company policies.Prepare business case proposals and reports for recommendations to directors.Work closely with other teams to ensure onboarding of newly acquired portfolios meet all compliance regulations.Monitor and report on ongoing projects to help achieve departmental targets and Implementing proactive changes to programme operations to best meet goals.Create and implement new organisational compliance policies ensuring they are adhered to.Maintain company compliance by advising directors and other teams on new regulations, rules and guidelines.Manage recruitment and onboarding of new employees including carrying out appraisals, training, ongoing line management and HR procedures.

Manchester, United Kingdom

My role involved the direct line management of a team of seven, who delivered all aspects of building maintenance, administration and fire safety. Part of my duties were to recruit, induct, HR Management and ongoing works schedules for my team. I was responsible for the standard inspection program to ensure that all buildings and all 460 apartments complied with health and safety requirements. I have designed and managed various procedures from concept to delivery as required for a new a business. A large part of my time has been spent developing and taking full responsibility for the defect and rectification process including carrying out snagging inspections, dealing with customer complaints, reporting on contractors after care and ensuring the whole process is dealt with in a timely and efficient manner. During my time in this position I have developed and formed excellent working relationships with contractors, consultants and project directors from various third parties. My working relationships are integral to guaranteeing the smooth handover and commissioning of the portfolio which includes several new build apartment blocks. I was involved in overseeing the move in procedure which includes; leasing paperwork is in line with legislative requirements, move in packs are compliant, a secure key policy is controlled, and inventory management is dealt with prior to and at the time of move in.

Manchester, United Kingdom

My role was to ensure all managed properties complied with relevant statutory requirements, including all licensing & HMO regulations, Gas & Electricity Safety Certificates, smoke detectors and risk assessments. I also provided advice and guidance to both clients and staff regarding current legislation in line with the Housing Act 2004, Lacors Housing Fire Guidance and the HMO (House in Multiple Occupation) standards and Selective Licensing requirements of various local councils.

Manchester, United Kingdom

My role on the enforcement team involved a wide variety of duties, with the main part of the job being to carry out inspections on privately rented properties when a complaint was received from the tenant regarding the condition of a property. It was my duty to inspect the property using the HHSRS (Housing Health and safety Rating System) and then to take the relevant enforcement action; which included serving notices on the landlord, prosecution or carrying out the works in default and charging the landlord, to ensure the necessary remedial works were carried out. Additionally, I proactively carried out these inspections if the council believed the property was not up to standard. I also worked with several local housing associations, assisting them to gain access to properties to enable the legal annual gas safety inspection to be carried out when access has been denied by the tenant. This part of the role required me to attend court to apply for warrants of entry and then to execute the warrants ensuring that the gas safety check was carried out and the property was safe. I have also worked on the empty properties team which involved working with the owners to get the properties back into use and often involved carrying out the relevant enforcement action which include serving legal notices under the Housing Act 2004, carrying out works in default and compulsory purchase orders.

Master Of Arts (M.A.), Urban Regeneration, Pass

Bachelor’S Degree, Geography, 2:1

Education record