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Adele Woodard is listed as IT Technical Analyst at Fujitsu Americas at Fujitsu Americas, a with 42492 employees, based in Plano, Texas, United States. AeroLeads shows phone signal with area code 903, 214 and a matched LinkedIn profile for Adele Woodard.
Adele Woodard previously worked as IT Analyst at Fujitsu Americas and IT Technical Analyst at Norit Americas, Inc.. Adele Woodard holds Associate'S Degree, Computer Science, 3.6 from Texas Institute, Dallas, Tx.
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Over eighteen years IT experience in Information Technology in a Helpdesk Support role. To secure a position in Information Technology with a well established organization with a stable environment that will lead to a lasting relationship where I can utilize my skills of the ability to work well with people, excellent communication, customer service skills, very detail oriented and a team player.
Listed skills include Microsoft Office, Management, Microsoft Excel, Microsoft Word, and 30 others.
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A career timeline built from the work history available for this profile.
Richardson, Tx
• Answer Level 1 and 2 support calls by phone and emails.• Troubleshooting Outlook issues/anti-virus/VPN issues/Printer issues and set-up, process voice mail on phone and account password resets, and set up email on cell phones.• Create and resolve tickets in Triole Ticketing System.• Process Off-Boarding accounts (deleting users no longer with company).
Marshall, Texas
• Provided support by phone, email, and walk-ins to internal/external customers with technical issues/concerns/problems; consisting of software install/removal, password reset/change, problems with Win XP/7 OS’s, Office 2007 Suite (primarily Outlook and Excel), trouble shoot printer/scanning issues and trouble shoot CITRIX thin client problems. • Utilized EspritManage II and TeamViewer to remote to users to troubleshoot problems.• Supported telephones (Lucent Telephone Switch, Audix Voice Mail System, and AT&T) through administration, maintenance, repairs and backup.• Support and monitor backup jobs and run restore jobs through Backup-Exec 2010.• Update Access database with IT equipment and perform inventory yearly.• Liason for the ROSS ERP System between superusers/users and Ross technicians of answering questions and resolving issues/problems (like unlocking records).• Setup/delete/add/enable users in the AD (Active Directory) System.• Update/Run weekly time tracking reports for various Excel spreadsheets.
Shreveport, Louisiana
• Assisted Bell South Customers with any DSL issues/problems as passwords issues, issues with surfing the web, modem connectivity issues. Also trouble shoot Sprint/Embarq customers with residential phone problems and product sales. • Monitored Agent’s phone calls with customers to provide coaching and mentoring for excellence.
Shreveport, Louisiana
• Audited the work from the previous gaming date.
Dallas/Fort Worth Area
• Interacted with clients daily including updating clients’ information and concerns.• Contacts with doctors to receive updates on client status.
Plano, Tx
• Supported a web based time tracking and project management tool. • Answered and resolved phone calls/emails from internal customers.• Logged calls in an Access database and in Vantive and tested and recreated problems.• Assisted customers with any problems with our applications (MS Project, Resource Utilization Reports, NACOS, etc) that interacted with Project InVision (PIV).• Built and executed training programs for the development teams.• Served as a team leader where I monitored team communications between teams. • Reviewed and approved user acceptance test scripts and test plans and coordinated on-site testing and prepared user documentation.• Shipped and received all tapes for banking and insurance accounts support by IPC and labeled and cataloged the customer tapes for daily cycles.
Other employees you can reach at fujitsu.com. View company contacts for 42492 employees →
Soumya Dipta Ghosh
Colleague at Fujitsu AmericasMississauga, Ontario, Canada
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CR
Chris Randall
Colleague at Fujitsu AmericasSalisbury, England, United Kingdom
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RB
Raul Burguillo Lucena
Colleague at Fujitsu AmericasGreater Madrid Metropolitan Area, Spain
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DM
Deana Morgan
Colleague at Fujitsu AmericasNew Zealand
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伊
伊豆哲也
Colleague at Fujitsu AmericasIchikawa, Chiba, Japan
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SS
Sueli Santos
Colleague at Fujitsu AmericasLisboa, Lisbon, Portugal
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MS
Masatake Sato
Colleague at Fujitsu AmericasKawasaki, Kanagawa, Japan
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SR
Siva Ramudu Appapogu
Colleague at Fujitsu AmericasHyderabad, Telangana, India
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AR
Ali Raza
Colleague at Fujitsu AmericasLahore District, Punjab, Pakistan
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田中麻子
Colleague at Fujitsu AmericasFukuoka Metropolitan Area, Japan
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Activities and Societies: President Honor
EDS (Phase II/Technical training – SED Program) January 2000
Quick answers generated from the profile data available on this page.
Adele Woodard works for Fujitsu Americas.
Adele Woodard is listed as IT Technical Analyst at Fujitsu Americas at Fujitsu Americas.
AeroLeads has found 2 phone signal(s) with area code 903, 214 for Adele Woodard at Fujitsu Americas.
Adele Woodard is based in Plano, Texas, United States while working with Fujitsu Americas.
Adele Woodard has worked for Fujitsu Americas, Norit Americas, Inc., Us Support Company / Teleperformance, Harrahs Casino, and The Law Office Of Michael Emma.
Adele Woodard's colleagues at Fujitsu Americas include Soumya Dipta Ghosh, Chris Randall, Raul Burguillo Lucena, Deana Morgan, and 伊豆哲也.
You can use AeroLeads to view verified contact signals for Adele Woodard at Fujitsu Americas, including work email, phone, and LinkedIn data when available.
Adele Woodard holds Associate'S Degree, Computer Science, 3.6 from Texas Institute, Dallas, Tx.
Adele Woodard is listed with skills including Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Leadership, and Training.
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