1.Recruitment and training : Fully charged of talents hunting ( full in 90-120 hiring needs , nearly 800 interviews per year , covered sales / operation / marketing / management / cashier / admin ) and allocation ( including recruiting . probation Evaluation , etc .), Talent mapping , performance review / support during staff life cycle in company and exit analysis of 16 branches in South region to keep / develop talents in EF2. Provided talent allocation plans , established training system and SOP , supported BU to archive sales revenue target and profit target according to the company ' s strategy 3.Proposed and implemented organizational structure optimization ( with rich experience in restructure / integration / consolidation projects ), and performed well on human resources management efficiency ( review / propose / optimize the plan by the end of each fiscal year , and lead the team to implement at the beginning of the fiscal year )4. Culture and Employee Relations : leaded HR team to serve nearly 490 employees as maximum , organized and implemented Orientation & cultural training (20+ training sessions / year ), was responsible for employee relations , prevent and deal with labor risks ( accumulated rich experience in ER crisis management ), organization core value built up , organized staff activities both online and offline (2 regional wide activities per year ) to enhance team cohesion , core staff engagement and retention , etc .

1. Archived the center profits target and center revenue target by leading a team with 40+ employees2. Built up team and staff development , focused on key members retain3. Innovated with marketing changes and made strategic action facing the challenges

1. Monitored program/staff performance and maintained a high level of customer service 2. Organized center- wide events , collaborated with other departments to achieve target 3. Developed good relationship with prospective customer and achieved the monthly sales target