Adele Anderson Email & Phone Number

Remote

• Executed Quality Assurance tasks for the national leader in eLearning interactive training in the real estate and mortgage industries.
• From a student perspective, QA’d salespersons and brokers pre-licensing, post-licensing, and continuing education courses as well as state/national licensing exams.
• Ensured course learning objectives were met in each course and evaluated to on the exams.
• Provided feedback to the curriculum team to enhance the student experience.
• Worked in partnership with editors, graphic designers, instructional designers, curriculum product managers, and other departments to confirm consistency with local state and national laws.
• Member of the Human Resources Culture Committee to promote team building within the company nationwide. Inclusive of all cultures for health and fitness, picture contests, recipe exchanges, all following the company’s.

Englewood, Colorado

• Supported implementations, optimization programs, system upgrades, new-user education, and general needs of application-relevant end-users for the implementation of EPIC at Centura Health in Colorado and Kansas.
• Conducted application-specific training of EPIC programs to educate hundreds of Hospitalists, Surgeons, Obstetricians and Super Users. o Wave 1 (St. Anthony’s North), Wave 2 (Parker Adventist and Porter) and Wave 3.
• Provided onsite at the elbow Epic Go-Live Provider Implementation Support.
• Provided support to Instructional Designer and Project Manager to optimize training programs and system upgrades.

Englewood, Colorado

• Worked within the IT Web Applications Agile team at CHI to migrate their intranet over to SharePoint from the legacy Vignette platform. This was tied to the enterprise-wide roll-out of SharePoint 2010 for over 90,000.
• Developed and authored training manuals, lab scenarios and instruction guides for trainers, members, power users, site owners and publishers within UAT, QA, Sandbox, and production environments.
• Developed and maintained training tutorial wiki pages and surveys to reflect corporate customization and changes in functionality.
• Created documentation on SharePoint functionality and common tasks geared toward employees.
• Performed user acceptance testing for new service enhancements.
• Led weekly on site and remote training classes for site owners of team collaboration site collections to ensure successful SharePoint implementation and end user adoption.

Centennial, Colorado

Centennial, CO

• – SOUND TRANSIT SEATTLE, WASHINGTONDeveloped documentation and provided training to support their individual SharePoint entities.
• Developed a SharePoint training site, analyzed / formulated presentations and trained lab step-by-step scenarios for SharePoint 2010 basic users, site administrators and power users.

Englewood, CO

Led, coached and developed a training team to successfully coordinate and train technical field trainers. Facilitated instructor-led and webinar training of new products, software applications and soft skills for technician and dispatch trainers nationwide. Designed and implemented courses, instructional material, online solutions and evaluations.

Englewood, CO

Englewood, CO

Developed materials and implemented processes to support training and performance improvement initiatives in the technical and systems areas using the ADDIE model (Analysis, Design, Development, Implementation and Evaluation). Collaborated with management, vendors, partners, and other team members to determine training requirements and propose project.

Englewood, CO

Designed, developed, proofed, edited and trained PRIMESTAR by TCIs’ documentation including policies, procedures, promotions and training materials.

Scottsdale, AZ

Created advertising and marketing materials. Managed office staff; coordinated operations between the Corporate Office and Marketing Office; and published a quarterly newsletter.

Lake Success, NY

Lake Success, NY

Lake Success, NY

Chicago, IL