Adele Johnson Email & Phone Number

Brisbane City, Qld, Au

Brendale, Queensland, Australia

Team Lead

Australia

Working closely with Management and Project Manager to upgrade system usage and broaden development within the Microsoft Office 365 suite. Creating new Employee contracts through working with Fair Work Australia based on current award legislation. Booking appointments to action Roof Reports. End to end management of projects, from creating Master Builder Contracts, organising QBCC Home Warranty Insurance and Building Approval Submissions to including providing updates to Clients in a timely manner. Leaning on previous and creating new Client Relationships to bring work to the company.

Murarrie, Queensland, Australia

Employed with Johns Lyng Express Builders Qld as a Purchasing Officer meant having a high attention to detail, providing constant updates on works progressing and Specialist Reports for the Insurance Companies in a high-volume capacity. Relying on excellent communication with Trades to get works done in a timely manner. Raising Purchase Orders and creating Subcontractor Agreements for Trades, along with organising Building Approval Submissions and final sign off for Re-Roofing works. Assisting Management with EOM and updating branded materials.

Murarrie, Queensland, Australia

I was employed with Trump Floorcoverings most recently as a Project Administrator and previously as a National Systems Coordinator and a Receptionist/Administrator. As a Project Administrator, I administered various project phases from planning to deliverables and processed all sub-contractor payments, bank reconciliations and staff timesheets. I was also responsible for end of month procedures; I gathered, correlated and presented the financials for the previous month to the Board. Moreover, I efficiently processed accounts payable & receivable and effectively managed debtors for Qld and Vic. Leveraging strong resource management skills, I supervised various aspects of stock control, placed orders for materials and closely monitored progress for stock and jobs. As an effective communicator, I collaborated closely with clients, sub-contractors, Project Manager, management, suppliers and other stakeholders. Further, I trained and mentored new staff regarding the processes and procedures for the office and programs whilst providing them with continual assistance.Throughout my career, I have always been keen on implementing new technology in the workplace. I managed all databases for the office, implementing continuous improvements through collaboration with other staff members and effectively utilised company’s own software, Easy Build Finance and Web. In addition, I maintained an efficient office area ensuring ongoing WHS compliance.Key Achievements:• Successfully established, built and managed end to end customer relationships and solidified existing partnerships with major customers while delivering exceptional customer service.• Maintained excellence of work output in a fast-paced working environment through effective and forward thinking planning.• Effectively utilised a range of software and tools to manage administrative functions, increase productivity and enhance records management, workplace efficiency and service quality.

Kallangur, Queensland

As a Bartender, I provided a high standard of customer service whilst working with Alcohol & Gaming and Nightclub with Functions. Always willing to go the extra mile for customers, I attended to customers’ enquiries and issues in a professional, polite and friendly manner. I completed orders, poured and mixed drinks, as well as effectively managed Keno and Pokie payouts. Furthermore, I maintained strict health and safety standards ensuring cleanliness and hygiene in the work area.

Redcliffe, Queensland

To be effective as a Florist Assistant, I created bunches, boxed arrangements, basket arrangements and hampers leveraging great design skills and extensive knowledge of floral products. My duties comprised sending and receiving Petals and The Flower Company orders and providing assistance with wedding floral make-up, taking wedding orders, discussing ideas and giving recommendations. In order to deliver unique customer experience and increase sales through visual merchandising, I created exceptional window displays and maintained high presentation standards.In addition to the creative and design aspects of the work, I efficiently carried out Eftpos transactions in the store while maintaining strict accuracy as well as handled cash transactions, bookkeeping and over the phone & email orders and enquiries. Relying on my database management, IT and social media skills, I regularly updated website pages and created and maintained the company Facebook page. Further, I ensured timely deliveries to customer locations and performed a broad range of administrative tasks including telephone, fax and email and effectively utilised MS Office applications in carrying out my day-to-day duties.Key Achievement:• Consistently received praise in recognition of delivering exceptional customer service based on a customer-first approach.

South Brisbane, Queensland

While working as a Pathology Assistant, I processed urgent specimens from emergency and collection centres in an efficient and accurate manner. Additionally, I processed external specimens from collection centres as well as hospital specimens. I effectively utilised Kestrel software and performed general laboratory and administrative duties including data management and photocopying.

Dakabin, Morayfield, Burpengary East, Queensland

As a Duty Manager, I gained significant experience in direct customer service. I provided support to customers and personally managed more complex enquiries and complaints. Moreover, I efficiently took, maintained and replenished stock, kept regular checks of temperatures as well as faced and pulled down the entire shop. It was my responsibility to ensure strict compliance with WHS regulations at all times and I therefore took the lead with safe working practices.

Strathpine, Queensland

In my role as a Salad Bar Monitor/Captain, I managed stocktakes and ensured safe working practices including regular checks of food temperatures. Likewise, I ensured high levels of quality, hygiene and service whilst maintaining the cleanliness of the Salad Bar. I was also responsible for closely monitoring customers and notifying management of any issues in a timely manner.At all times during my employment, I strictly adhered to health and safety guidelines to ensure a safe environment for both customers and staff.

Dual Diploma Of Business And Leadership And Management, Business, Management, Marketing, And Related Support Services

Cert Iv In Building And Construction (Building), Construction

Cpccohs1001A Work Safely In The Construction Industry - White Card, Construction Trades

Responsible Service Of Gambling (Rsg), Hospitality

Certificate Ii Customer Contact, Customer Service Management

Responsible Service Of Alcohol (Rsa), Hospitality

Riiris201A Conduct Local Risk Assessment, Mining

Riierr205A Apply Initial Response First Aid, Mining

Basic Fire Fighting (Short Course), Mining

Certificate Ii In Financial Services, Accounting And Finance

Certificate Iii In Pathology (Pathology Assistant), Clinical/Medical Laboratory Science/Research And Allied Professions

Apply First Aid (Perform Cpr & Provide Basic Emergency Life Support Included), Clinical/Medical Laboratory Science/Research And Allied Professions

General Occupational Health & Safety Induction Workshop, Occupational Safety And Health Technology/Technician

How To Be A Teacher’S Aid, Education

Certificate I In Workplace Health & Safety, Occupational Safety And Health Technology/Technician

High School, High School

Activities and Societies: ISA/TSA for Hockey & Basketball as well as Club Basketball. AFL. Interact Club (Junior Rotary Club)..