Customer Service Executive
Current-Assist customers by addressing their inquiries, resolving issues, and providing information about products or services.-Maintains high levels of customer satisfaction by listening to customers, understanding their needs, and ensuring a positive shopping experience.-Process sales transactions, including cash or credit card payments, with accuracy and professionalism while adhering to store policies for returns, exchanges, and refunds.-Handle customer complaints and concerns by attentively listening, offering solutions, and resolving issues promptly and efficiently, including escalating to management when necessary.-Demonstrate strong product knowledge of the store's products, pricing, promotions, and policies, effectively answering customer inquiries and assisting in making informed purchasing decisions.