Adeleke Akande Email & Phone Number

Lagos, Nigeria

• Coordinate the implementation of effective marketing strategies geared towards optimizing Ikeja Electric revenue and expanding business opportunities within the Business Unit.• Coordinate all cash collection activities at the Undertaking and accountable for 100% collection of revenue billed for the undertaking.• Plan and Implement Marketing Strategies in order to meet and exceed the commercial target of the Company in the Undertaking.• Render daily, weekly and Monthly reports of all commercial activities within the undertaking and ensuring all customer complain are resolved.• Deployment and administering of Business support Application (Software tools called I.E force and CRM). • Performing on site activities/supervision/site visit with regards to installed meters.• Tracking collection efficiency and reporting on weekly collection activities and status.• Resolve all billing and revenue related customer complaints.• Identifies, evaluates and implements new customer acquisition strategies.• Ensure qualitative billing of customers on different transformers/feeders to reflect energy consumption.• Plan and coordinate daily activities for Energy Sales representative.KEY ACHIEVEMENT• Improved Route Planning and Route Optimization in terms of Network Coverage. • Developed and implemented new marketing strategies that resulted in a 20% increase in revenue and 10% expansion of business within the Undertaking.• Successfully supervised all the cash collection activities at the undertaking, resulting in a 98% collection rate.• Resolved 95% of customer complaints within 24 hours, resulting in a significant improvement in customer satisfaction.• Created and submitted daily, weekly, and monthly reports on commercial activities within the Undertaking, resulting in improved visibility and decision-making within the company.• Appointed as a compliance Champion for Ikeja Electric PLC

Lagos

• Customer relationship management.• Performing remote energy usage tracking.• Develops relationships within community to strengthen and expand customer base for sales opportunities.• Managing customer complaints.• Implementation of commercial plans/ activities in my territory.

Trade Fair International Market, Lagos, Nigeria

• Managed all Guinness’s wholesalers in Lagos international Trade fair market.• Building amazing relationships with key wholesalers to achieve profitable business result for Guinness Nigeria in my assigned territory and ensuring they are strongly and emotionally connected with Guinness Nigeria.• Achieve profitability volume targets (shipment and depletion) for wholesalers by driving sales to wholesalers and ensuring sales out of wholesalers.• Provide adequate training for warehouse management and basic stocks management principles.• Analyzing competitive product offerings in terms of features and benefits and come up with plans to give Guinness Nigeria competitive advantage in Lagos Trade fair market.• Executing marketing plans and special promotions initiative.KEY ACHIEVEMENT• Consistently delivered on my Monthly target ranging from 40,000 to 60,000 cases (worth N90,000,000 and N150,000,000 respectively) as a wholesale sales executive with Guinness Nigeria PLC.• Grew sales in my territory by more than 40% by expanding coverage from 2 to 4 routes and leverage on flawless activation of all customer activities

Lagos, Nigeria

- Implementation of all sales activities/programmes in my sales territory.- Good knowledge and compliance with sales process.- Activation and execution of commercial plans- Accurate and timely reporting.- Building commercial relationships with customers.- Ensure availability of Guinness brands in designated sales territory and regular route visits to drive coverage optimization.- Pre-selling and full order taking across the entire portfolio within designated territory.- Basic activation and execution of all promotional activity in line with company guidelines.

Lagos, Nigeria

• Managing customer’s complaints.• Performing data entry for new and existing customer.• Performing KYC check on customer’s account opening document.

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