My role is focused on ensuring the delivery of exceptional customer service by working closely with business partners to achieve successful and profitable operations, besides developing a strong and qualified field service team to provide the desired service level. Finally, the region’s fiscal responsibility is one of the key performance indicators of my role. Achievements to date.• Raised measurable customer satisfaction key performance indicators. • Improved region service revenue and team utilization.• Significantly developed team capability level

Responsibilities: In this position, I had the project management responsibility of all Rockwell Automation power control business projects, dealing with technical submittals, manufacturing scheduling, procurement optimization, equipment commissioning and final hand over. On this position I managed over 58 projects with a total value of 30M USD in the Middle East, North Africa, Turkey and south of Europe, I have consistently achieved the revenue targets based on the accurate delivery forecast, Moreover, I succeeded in developing the first medium voltage product technical submittal for oil and gas sector and designed a payment milestone tracking system. Key ProjectsMadinah Hajj city 80 chillers MV drive systems 13M USD Saudi ArabiaARAMCO south tanks 3 6.6MW MV drive and motor upgrade 5.7M USD Saudi Arabia DEWA Mishrif pumping station 4KV MV drives 820K USD Dubai, UAE

During this period, I was providing customer support to Rockwell Automation clients and attending complex PLCs and drives issues, I have also delivered many automation and drives projects, Because of this position I have built a large network of a customer base in the Middle East region, including ARAMCO, SABIC, SWCC, P&G, Mars, Maaden

Responsibilities: I was responsible for the technical review of all design submittals of the electrical and control scope for Procter and Gamble new detergent plant in Port Qassim, Karachi, furthermore, I managed the installation and commissioning of the power, automation and control scope. Achievements I have Effectively closed design and documentation, facing all the challenges associated with the repeated process design changes, and Improved local capabilities to execute the project, meeting P&G quality standards.

Responsibilities: Commissioning and Startup of Ibadan Detergent Tower

Installation, Upgrading, Startup and Commissioning Services for Cement Factories

Executing Automation Projects and supporting Rockwell Automation Clients