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⋅ Greeted patients and visitors courteously and identify correct patient⋅ Promoted satisfaction through proactive administrative services⋅ Paged all announcements/codes professionally and clearly ⋅ Obtained information from clinical staff regarding room changes, bed transfers, and codes⋅ Provided financial options and assisted in patients that are self-pay⋅ Collected payment information, copays, and deductibles ⋅ Performed responsibilities of scheduling and confirming patient appointment ⋅ Handled tasks of collecting and posting payment information⋅ Responsible for preparing and maintaining patient charts

-Professionally ran the healthcare department not only pre-registering patients to avoid any mismanagement but also by providing financial counseling and assistance-Managed administrative task needed for employees-Promoted satisfaction through proactive administrative services and exercised good judgment with minimal supervision-Assisted clinical staff with new policies and procedures for documentation of clinical charts-Contacted insurance companies to verify eligibility, benefits, and authorizations-Prepared third party insurance audits according to policies-Identified insurance payers-Provided financial counseling to insured and self-pay patients-Ensured timely processing of payments, documentation, and submission of forms -Scheduled procedures and surgeries needed for patient care