Alicia De León

Alicia De León Email and Phone Number

Operations | Creative | People & Process Leader | Doer @ Pfeifer Roofing, Inc.
Alicia De León's Location
Salem, Oregon, United States, United States
About Alicia De León

At Pfeifer Roofing, my role as Operations Support Manager centers on enhancing operational productivity through meticulous schedule analysis and effective task management. My expertise in strategic planning and process optimization, refined over a period of leadership, enables me to seamlessly coordinate materials, information, and personnel, thus ensuring projects proceed without a hitch. The organization benefits from my proactive communication style, which aligns teams and addresses challenges head-on. By engaging with service coordinators and field managers, we collectively foster a proactive project management culture. My dedication to open communication and effective dispatch of resources underscores my commitment to operational excellence and customer satisfaction.

Alicia De León's Current Company Details
Pfeifer Roofing, Inc.

Pfeifer Roofing, Inc.

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Operations | Creative | People & Process Leader | Doer
Alicia De León Work Experience Details
  • Pfeifer Roofing, Inc.
    Operations Support Manager
    Pfeifer Roofing, Inc. Jan 2024 - Present
    Salem, Oregon, Us
  • Pfeifer Roofing, Inc.
    Service Manager
    Pfeifer Roofing, Inc. Aug 2022 - Jan 2024
    Salem, Oregon, Us
    ✓ Proficiently analyze and prioritize daily schedules, effectively managing tasks, and streamlining communications✓ Skillfully orchestrate the coordination of materials, changes, and critical information among personnel to optimize operational efficiency✓ Demonstrate an unwavering commitment to open communication with field managers, effectively aligning teams and proactively addressing challenges✓ Proactively engage with service coordinators and field managers for real-time updates and strategic schedule planning, fostering a proactive approach to project management✓ Methodically assess and review work orders, effectively dispatching crews with the necessary resources and comprehensive instructions✓ Showcase an unwavering commitment to safety, quality, productivity, and customer service ensuring adherence to the highest industry standards✓ Employ a hands-on approach by partnering with office personnel to ensure project completion readiness, emphasizing accountability and organizational proficiency
  • J.W. Fowler
    Executive Assistant
    J.W. Fowler Apr 2021 - Aug 2022
    Dallas, Or, Us
    ✓ Troubleshoot and improve processes to eliminate marketing, operations, and IT bottlenecks✓ Facilitate onboarding training including Viewpoint Team and Field Management training✓ Coordinate and partner with internal teams to create new company trainings and manuals✓ Coordinate travel for executives and job candidates✓ Perform full cycle recruitment processes with the exception of hiring✓ Create and execute paid ad campaigns to build brand awareness and source talent
  • J.W. Fowler
    Marketing Coordinator
    J.W. Fowler Jun 2020 - Aug 2022
    Dallas, Or, Us
    ✓ Conceptualize and execute the internal and external marketing and communications strategy ✓ Lead an internal communications team to deliver multi-channel best-in-class marketing materials by establishing timelines✓ Establish business development, marketing, and human resources processes to increase workflow efficiency and legal compliance ✓ Use gantt chart and kanban to ensure timely completion of deliverables✓ Establish recurring meetings with VP and President to maintain avenue for communication, opportunity for project reviews, and continuation of marketing/business development projects✓ Source and manage collaboration with marketing agency for company rebranding and new website efforts✓ Increase web presence by 22% to 169% depending on media platform during the first six months with JWF✓ Translate documents from English to Spanish to increase inclusivity within our organization✓ Collaborate with the Estimating team to assist with pre-qualification documents and bid process from document prep to bid delivery ✓ Create, proofread, and edit copy for various marketing channels ensuring a consistent brand voice✓ Develop and manage content for social media platforms, internal newsletters, and other communications✓ Conduct quantitative and qualitative research to assess the effectiveness of current processes, identify trends, and drive data-informed decisions
  • Frank'S Heating & Refrigeration
    Home Solutions Advisor - Residential Sales Consultant
    Frank'S Heating & Refrigeration Jul 2019 - Mar 2020
    Crescent City, California, Us
    ✓ Deliver tailored products and services by combining consultative sales techniques and technical knowledge✓ Design efficient system solutions for clients and manage the execution from sale close to installation and follow-up✓ Doubled social media footprint by generating creative content to boost brand awareness, engagement, and confidence ✓ Managed vendor ordering and delivery of supplies needed for project ✓ Determine budget for labor, materials, and overhead margins for individual estimates✓ Evaluate viability of customer wants and determine the best system to fulfill the customers true need✓ Increase employee recognition and community engagement using available tools and resources✓ Close on outside residential sales by combining consultative sales techniques and technical industry knowledge to provide various solutions for clients✓ Communicate clear expectations throughout the process with clients, installers, sales coordinator, and manager✓ Create and increase social media footprint and engagement on various platforms including Facebook, Google Business, and Instagram✓ Build client confidence using data and tools in person and on social media✓ Generate exclusive content to boost brand awareness and brand engagement with the local community
  • Target
    Supply Chain Operations Manager
    Target Dec 2017 - Jul 2019
    Minneapolis, Mn, Us
    ✓ Lead #1 MBP team in network comprised of 35 to 85 team members while reducing attrition by 33% year over year✓ Exceeded determined performance goals and improved handoff process by 24% within three months✓ Managed team member shift schedules, performance, and reviews✓ Partnered with management team to lead and execute network pilot programs with emphasis on Lean process and Six Sigma✓ Collaborated across departments to drive optimal productivity and fluidly problem solve through bottlenecks✓ Ensured safety culture by following building security procedures, safety programs and OSHA standards✓ Identify and coordinate daily activities of team members; inspired teams to achieve desired results in productivity, teamwork, safety, quality, and job knowledge• Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued✓ Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes✓ Maintain the level of service requirements throughout the supply chain process, from our vendors to our distribution center to our stores
  • The California Endowment
    President'S Youth Council: Ambassador 4 Youth
    The California Endowment Apr 2012 - Jun 2018
    Los Angeles, California, Us
    ✓ Advise CEO of foundation on issues and budget allotment pertaining to youth health and wellness✓ Present innovative ideas to Board of Directors that promote health and wellness and execute after approved✓ Designed a T-Shirt used by over 500 youth during a march in partnership with The Born Brave Foundation✓ Work as part of a sub-committee to gather sentiment and data surrounding partnerships to develop an internal 'Partnership Guide' using Qualtrics
  • Tangent Business Park
    Administrative Assistant
    Tangent Business Park Oct 2017 - Dec 2017
    ✓ Track inventory and manage supply chain for 2 fortune 500 companies✓ Prioritize responsibilities including the processing and organizing of 200+ confidential documents weekly✓ Large-scale real estate warehouse marketing using email and digital marketing✓ Process invoices for tenants and bill of lading for inbound and outbound shipments✓ Increase social media and space listing presence on various platforms generating increased exposure
  • Oregon State University
    Undergraduate Teaching Assistant
    Oregon State University Jun 2017 - Sep 2017
    Corvallis, Or, Us
    • Aid in grading Business Law student assignments• Tutor and help students on an as-needed basis
  • Oregon State University
    Athletics Marketing/Promotions Intern
    Oregon State University Apr 2016 - Jun 2017
    Corvallis, Or, Us
    ✓ Implement advertising campaigns and execute in-game aspects including on-court and on-field promotions✓ Increase positive fan experience by serving as integral point of contact on behalf of OSU athletics✓ Manage distribution of print marketing materials around local businesses✓ Manage office organization; answer phone calls and direct inquiries to designated department
  • Oregon State University Foundation
    Healthcare Sector Leader - Oregon State Investment Group
    Oregon State University Foundation Mar 2016 - Apr 2017
    Corvallis, Oregon, Us
    • Manage Healthcare Sector investments in 100% student-managed portfolio valued at $1.8 million • Lead and train up to 5 analysts in constructing comparable, historical, & DCF models to value securities • Present weekly financial updates on companies including: CELG, JNJ, GILD, MDT, MYL
  • Oregon State University Foundation
    Healthcare Sector Analyst - Oregon State Investment Group
    Oregon State University Foundation Oct 2015 - Apr 2017
    Corvallis, Oregon, Us
    • Create reports, Excel workbooks, and presentations of financial stocks. • Analyze and pitch stocks for placement in the Large Cap Portfolio approximately valued at $1.9 million.
  • Walgreens
    Retail Management Intern
    Walgreens Jun 2015 - Aug 2015
    Deerfield, Il, Us
    ✓ Developed skills in operations, management, merchandising and advertising✓ Assisted manager and shift managers in completing daily tasks and achieving monthly and quarterly goals✓ Coordinated off-site community clinics that produced over 750 additional opportunities for shingles and flu vaccinations✓ Promoted pharmacy services to a target group of individuals to boost CRM and pharmacy revenue
  • Ocean World
    Gift Shop Clerk
    Ocean World Aug 2014 - Mar 2015
    • Showcased outstanding customer service by greeting and assisting over 100 customers a day• Trusted to open/close the store following policies and procedures
  • Grace Lutheran Church
    Nursery Attendant
    Grace Lutheran Church Apr 2012 - Mar 2015
    • Cared for children ages 0-7 during service hours and special church events• Followed church policies on child caretaking • Communicated with parents regarding child behaviors, likes and dislikes for more effective care
  • College Of The Redwoods
    Professional Resource Expert/ Project Coordinator
    College Of The Redwoods Nov 2013 - Jun 2014
    Eureka, Ca, Us
    • Developed and marketed outreach campaign to promote 10+ Healthcare Careers and Social Work Career Pathway • Planned and executed community event in collaboration with Sutter Coast Hospital with 50+ attendees
  • Coastal Connections
    Community Worker & Youth Mentor
    Coastal Connections Mar 2013 - Mar 2014
    • Create promotional material for event marketing• Design and manage website• Execute optimal customer service to visitors, maintain a clean and organized environment• Abide by Department of Health and Human Services policies and procedures• Drive youth to events and home after weekly classes• Remain flexible and fulfill other duties as asked
  • The Redwood Voice
    Freelance Journalist
    The Redwood Voice Jun 2013 - Dec 2013
    • Interviewed community members to compile community narrative• Wrote, edited,and published an article surrounding Del Norte County's food desert state
  • Harbor Tobacco
    Store Clerk
    Harbor Tobacco Jun 2012 - Feb 2013
    • Operated store efficiently while providing exceptional customer service• Organized merchandise and ensured maintenance of an appealing store• Complied with opening and closing policies and well as state and federal laws
  • Del Norte And Adjacent Tribal Lands Building Healthy Communities
    Stakeholder, Youth Advocate
    Del Norte And Adjacent Tribal Lands Building Healthy Communities 2009 - 2013
  • Las Tapatias Mexican Market
    Co-Manager
    Las Tapatias Mexican Market Feb 2007 - Dec 2009

Alicia De León Skills

Public Speaking Event Planning Social Networking Leadership Community Outreach Microsoft Office Social Media Public Relations Teamwork Powerpoint Time Management Editing Microsoft Word Microsoft Excel Creative Writing Customer Service Organization Research Communication Sales Social Media Marketing People Skills Project Management Drawing Strategic Planning Translation Event Management Marketing Community Development Youth Mentoring Leadership Development Team Building Management Youth Leadership Video Editing Web Design Program Management Program Development Grant Writing Nonprofits Policy Program Evaluation Advertising Nonprofit Organizations Community Organizing Fundraising Data Entry Coaching Workshop Facilitation

Alicia De León Education Details

  • Oregon State University
    Oregon State University
    Finance And Marketing
  • College Of The Redwoods
    College Of The Redwoods
    Behavioral And Social Science
  • Del Norte High School
    Del Norte High School

Frequently Asked Questions about Alicia De León

What company does Alicia De León work for?

Alicia De León works for Pfeifer Roofing, Inc.

What is Alicia De León's role at the current company?

Alicia De León's current role is Operations | Creative | People & Process Leader | Doer.

What schools did Alicia De León attend?

Alicia De León attended Oregon State University, College Of The Redwoods, Del Norte High School.

What skills is Alicia De León known for?

Alicia De León has skills like Public Speaking, Event Planning, Social Networking, Leadership, Community Outreach, Microsoft Office, Social Media, Public Relations, Teamwork, Powerpoint, Time Management, Editing.

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