Alicia De León Email and Phone Number
At Pfeifer Roofing, my role as Operations Support Manager centers on enhancing operational productivity through meticulous schedule analysis and effective task management. My expertise in strategic planning and process optimization, refined over a period of leadership, enables me to seamlessly coordinate materials, information, and personnel, thus ensuring projects proceed without a hitch. The organization benefits from my proactive communication style, which aligns teams and addresses challenges head-on. By engaging with service coordinators and field managers, we collectively foster a proactive project management culture. My dedication to open communication and effective dispatch of resources underscores my commitment to operational excellence and customer satisfaction.
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Operations Support ManagerPfeifer Roofing, Inc. Jan 2024 - PresentSalem, Oregon, Us -
Service ManagerPfeifer Roofing, Inc. Aug 2022 - Jan 2024Salem, Oregon, Us✓ Proficiently analyze and prioritize daily schedules, effectively managing tasks, and streamlining communications✓ Skillfully orchestrate the coordination of materials, changes, and critical information among personnel to optimize operational efficiency✓ Demonstrate an unwavering commitment to open communication with field managers, effectively aligning teams and proactively addressing challenges✓ Proactively engage with service coordinators and field managers for real-time updates and strategic schedule planning, fostering a proactive approach to project management✓ Methodically assess and review work orders, effectively dispatching crews with the necessary resources and comprehensive instructions✓ Showcase an unwavering commitment to safety, quality, productivity, and customer service ensuring adherence to the highest industry standards✓ Employ a hands-on approach by partnering with office personnel to ensure project completion readiness, emphasizing accountability and organizational proficiency -
Executive AssistantJ.W. Fowler Apr 2021 - Aug 2022Dallas, Or, Us✓ Troubleshoot and improve processes to eliminate marketing, operations, and IT bottlenecks✓ Facilitate onboarding training including Viewpoint Team and Field Management training✓ Coordinate and partner with internal teams to create new company trainings and manuals✓ Coordinate travel for executives and job candidates✓ Perform full cycle recruitment processes with the exception of hiring✓ Create and execute paid ad campaigns to build brand awareness and source talent -
Marketing CoordinatorJ.W. Fowler Jun 2020 - Aug 2022Dallas, Or, Us✓ Conceptualize and execute the internal and external marketing and communications strategy ✓ Lead an internal communications team to deliver multi-channel best-in-class marketing materials by establishing timelines✓ Establish business development, marketing, and human resources processes to increase workflow efficiency and legal compliance ✓ Use gantt chart and kanban to ensure timely completion of deliverables✓ Establish recurring meetings with VP and President to maintain avenue for communication, opportunity for project reviews, and continuation of marketing/business development projects✓ Source and manage collaboration with marketing agency for company rebranding and new website efforts✓ Increase web presence by 22% to 169% depending on media platform during the first six months with JWF✓ Translate documents from English to Spanish to increase inclusivity within our organization✓ Collaborate with the Estimating team to assist with pre-qualification documents and bid process from document prep to bid delivery ✓ Create, proofread, and edit copy for various marketing channels ensuring a consistent brand voice✓ Develop and manage content for social media platforms, internal newsletters, and other communications✓ Conduct quantitative and qualitative research to assess the effectiveness of current processes, identify trends, and drive data-informed decisions -
Home Solutions Advisor - Residential Sales ConsultantFrank'S Heating & Refrigeration Jul 2019 - Mar 2020Crescent City, California, Us✓ Deliver tailored products and services by combining consultative sales techniques and technical knowledge✓ Design efficient system solutions for clients and manage the execution from sale close to installation and follow-up✓ Doubled social media footprint by generating creative content to boost brand awareness, engagement, and confidence ✓ Managed vendor ordering and delivery of supplies needed for project ✓ Determine budget for labor, materials, and overhead margins for individual estimates✓ Evaluate viability of customer wants and determine the best system to fulfill the customers true need✓ Increase employee recognition and community engagement using available tools and resources✓ Close on outside residential sales by combining consultative sales techniques and technical industry knowledge to provide various solutions for clients✓ Communicate clear expectations throughout the process with clients, installers, sales coordinator, and manager✓ Create and increase social media footprint and engagement on various platforms including Facebook, Google Business, and Instagram✓ Build client confidence using data and tools in person and on social media✓ Generate exclusive content to boost brand awareness and brand engagement with the local community -
Supply Chain Operations ManagerTarget Dec 2017 - Jul 2019Minneapolis, Mn, Us✓ Lead #1 MBP team in network comprised of 35 to 85 team members while reducing attrition by 33% year over year✓ Exceeded determined performance goals and improved handoff process by 24% within three months✓ Managed team member shift schedules, performance, and reviews✓ Partnered with management team to lead and execute network pilot programs with emphasis on Lean process and Six Sigma✓ Collaborated across departments to drive optimal productivity and fluidly problem solve through bottlenecks✓ Ensured safety culture by following building security procedures, safety programs and OSHA standards✓ Identify and coordinate daily activities of team members; inspired teams to achieve desired results in productivity, teamwork, safety, quality, and job knowledge• Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued✓ Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes✓ Maintain the level of service requirements throughout the supply chain process, from our vendors to our distribution center to our stores -
President'S Youth Council: Ambassador 4 YouthThe California Endowment Apr 2012 - Jun 2018Los Angeles, California, Us✓ Advise CEO of foundation on issues and budget allotment pertaining to youth health and wellness✓ Present innovative ideas to Board of Directors that promote health and wellness and execute after approved✓ Designed a T-Shirt used by over 500 youth during a march in partnership with The Born Brave Foundation✓ Work as part of a sub-committee to gather sentiment and data surrounding partnerships to develop an internal 'Partnership Guide' using Qualtrics -
Administrative AssistantTangent Business Park Oct 2017 - Dec 2017✓ Track inventory and manage supply chain for 2 fortune 500 companies✓ Prioritize responsibilities including the processing and organizing of 200+ confidential documents weekly✓ Large-scale real estate warehouse marketing using email and digital marketing✓ Process invoices for tenants and bill of lading for inbound and outbound shipments✓ Increase social media and space listing presence on various platforms generating increased exposure -
Undergraduate Teaching AssistantOregon State University Jun 2017 - Sep 2017Corvallis, Or, Us• Aid in grading Business Law student assignments• Tutor and help students on an as-needed basis -
Athletics Marketing/Promotions InternOregon State University Apr 2016 - Jun 2017Corvallis, Or, Us✓ Implement advertising campaigns and execute in-game aspects including on-court and on-field promotions✓ Increase positive fan experience by serving as integral point of contact on behalf of OSU athletics✓ Manage distribution of print marketing materials around local businesses✓ Manage office organization; answer phone calls and direct inquiries to designated department -
Healthcare Sector Leader - Oregon State Investment GroupOregon State University Foundation Mar 2016 - Apr 2017Corvallis, Oregon, Us• Manage Healthcare Sector investments in 100% student-managed portfolio valued at $1.8 million • Lead and train up to 5 analysts in constructing comparable, historical, & DCF models to value securities • Present weekly financial updates on companies including: CELG, JNJ, GILD, MDT, MYL -
Healthcare Sector Analyst - Oregon State Investment GroupOregon State University Foundation Oct 2015 - Apr 2017Corvallis, Oregon, Us• Create reports, Excel workbooks, and presentations of financial stocks. • Analyze and pitch stocks for placement in the Large Cap Portfolio approximately valued at $1.9 million. -
Retail Management InternWalgreens Jun 2015 - Aug 2015Deerfield, Il, Us✓ Developed skills in operations, management, merchandising and advertising✓ Assisted manager and shift managers in completing daily tasks and achieving monthly and quarterly goals✓ Coordinated off-site community clinics that produced over 750 additional opportunities for shingles and flu vaccinations✓ Promoted pharmacy services to a target group of individuals to boost CRM and pharmacy revenue -
Gift Shop ClerkOcean World Aug 2014 - Mar 2015• Showcased outstanding customer service by greeting and assisting over 100 customers a day• Trusted to open/close the store following policies and procedures
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Nursery AttendantGrace Lutheran Church Apr 2012 - Mar 2015• Cared for children ages 0-7 during service hours and special church events• Followed church policies on child caretaking • Communicated with parents regarding child behaviors, likes and dislikes for more effective care
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Professional Resource Expert/ Project CoordinatorCollege Of The Redwoods Nov 2013 - Jun 2014Eureka, Ca, Us• Developed and marketed outreach campaign to promote 10+ Healthcare Careers and Social Work Career Pathway • Planned and executed community event in collaboration with Sutter Coast Hospital with 50+ attendees -
Community Worker & Youth MentorCoastal Connections Mar 2013 - Mar 2014• Create promotional material for event marketing• Design and manage website• Execute optimal customer service to visitors, maintain a clean and organized environment• Abide by Department of Health and Human Services policies and procedures• Drive youth to events and home after weekly classes• Remain flexible and fulfill other duties as asked
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Freelance JournalistThe Redwood Voice Jun 2013 - Dec 2013• Interviewed community members to compile community narrative• Wrote, edited,and published an article surrounding Del Norte County's food desert state
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Store ClerkHarbor Tobacco Jun 2012 - Feb 2013• Operated store efficiently while providing exceptional customer service• Organized merchandise and ensured maintenance of an appealing store• Complied with opening and closing policies and well as state and federal laws
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Stakeholder, Youth AdvocateDel Norte And Adjacent Tribal Lands Building Healthy Communities 2009 - 2013
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Co-ManagerLas Tapatias Mexican Market Feb 2007 - Dec 2009
Alicia De León Skills
Alicia De León Education Details
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Oregon State UniversityFinance And Marketing -
College Of The RedwoodsBehavioral And Social Science -
Del Norte High School
Frequently Asked Questions about Alicia De León
What company does Alicia De León work for?
Alicia De León works for Pfeifer Roofing, Inc.
What is Alicia De León's role at the current company?
Alicia De León's current role is Operations | Creative | People & Process Leader | Doer.
What schools did Alicia De León attend?
Alicia De León attended Oregon State University, College Of The Redwoods, Del Norte High School.
What skills is Alicia De León known for?
Alicia De León has skills like Public Speaking, Event Planning, Social Networking, Leadership, Community Outreach, Microsoft Office, Social Media, Public Relations, Teamwork, Powerpoint, Time Management, Editing.
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