Adele Wittman Email & Phone Number

Lakewood, Colorado, United States

-tier 1 phone customer service for major retailers-first point of contact for customers of retailers such as Coach and World Market-defuse customer service issues in a timely and professional manner-consistenty meet goals for handle time and call scores

-responsible for overseeing thrift store, donation center and truck route-oversaw relocation of store and donation center -set and managed schedules and job assignments -trained and guided team to maintain high productivity and performance metrics-developed and maintained relationships with donors, vendors and suppliers -worked with other agency departments to create processes to maximize efficiency-helped increase client outreach by 45%

-managed team of three-out-performed by exceeding sales goals every month

-scheduled events to benefit non-profit charities-events included benefit concerts and a peace march in Denton, TX

Lewisville, Tx

-oversaw the shipment process on the receiving end-responsible for receiving shipment, logging and stocking