People are fascinating. I love to ask them questions about themselves. Where did they come from? (I'm captivated by different cultures & ethnicities.) How are they doing? What's going on with their family and loved ones? Any future plans? I want to learn as much as I can about them. The amazing thing is that I remember most, if not all, of these unique details. That is my gift. I use my gift, remembering small things about people, to make them feel special and appreciated when I see them again. Nothing brings me greater joy. Imbued as I am with the drive to make others happy, I'm excited to bring my considerable account management and customer support skills to a new company and grow its business by helping its customers succeed. KEY ACCOMPLISHMENTS: • Developed and nurtured relationships with approximately 200 customers and 20 vendors, supporting $25M sales across 21 countries for a Fortune 100 Company.• Managed sales channels end-to-end, performing or assisting customers with all aspects of account management from order entry to fulfillment. • Partnered with other departments and outside consultants to accomplish company objectives. [Examples: Software monetization and facility migration projects]. • Collaborated horizontally and vertically within the company to resolve problems and improve processes. [Example: Worked closely with the executive team during the supply chain crisis to ensure sales forecasts were met.]• Honored by the World Trade Association (Metropolitan Milwaukee Association of Commerce) with the International Spirit Award for promoting international trade within Wisconsin. AREAS OF EXPERTISE: Customer Service, Account Management, Logistics, International Trade Compliance, and Relationship Building.TECHNICAL SKILLS: Salesforce, ERP, EDI, SharePoint, and Microsoft 365 (Word, Excel, Outlook, Teams)Looking for an exemplary customer support professional? Contact me at ADELEYWALSH@GMAIL.COMWhen I'm not helping others, you'll find me in my garden or traveling the state (Wisconsin) with my husband in search of new hiking, kayaking, history, culture, and music adventures.