• Identifies which patients in the specialty care practice have ongoing care coordination needs for their specialty condition.• Implementation of policies, procedures, and appeal letters regarding biologics such as DUPIXENT® (dupilumab). • Responsible for obtaining prior authorizations/ generating appeals and procedures and medications.• Took ownership of aiding in the development of Pediatric Eosinophilic Esophagitis Clinic and Pediatric Motility Clinic.• Lead Care Coordinator for Pediatric Eosinophilic Esophagitis Clinic and Pediatric Motility Clinic.• Improved care delivery by monitoring performance and optimizing strategies.• Coordinated effective interdepartmental collaboration through open communication between medical staff.• Conducts targeted outreach to a defined panel of high-risk patients (chronic illness, lack of social support, readmissions, ED visits, surgical episodes, etc.) to ensure timely and efficient care delivery across the continuum of care.• Serves as the liaison between patients, families, and physicians, clinical staff by advocating for patient and families then responding to and facilitates resolution of patient/family questions and concerns.

- Provides front line healthcare services to over 850 students, seeing an average of 40 students daily through the course of the school year- Develops and maintains contacts with medical persons or facilities who might provide direct service or consultation- Serves as a medical representative to evaluations and re-evaluations, obtains and interprets medical evaluation at these meetings- Conducts formal and informal evaluations of medical conditions and develops accurate medical summaries on students- Administers and/or supervises the administration of prescriptions medication to studentsCounsels and/or educates students in groups or individuals concerning medical issues- Maintains adequate and updated health records- Conducts health screenings such as vision, hearing, and spinal exams per Texas Department of State Health Services

- Evaluated and triaged incoming patients, directing as appropriate and providing immediate attention to most urgent cases. - Checked and recorded vital statistics, initiated IV lines, performed phlebotomy, therapeutic injections and stabilization activities to ensure patient readiness for physician examination. - Performed injections for allergic reactions, provided wound care, temporarily placed or set fractures to prime position toward pain alleviation and limb preservation. - Provided complex clinical assessments, diagnostic testing and therapies for acutely ill patients.- Collaborated with doctors and nursing staff to help patients to minimize complications and improve overall health.

- Delivered compassionate, patient-centered care for children and adolescents of all ages based on knowledge of developmental stages- Assessed conditions of each medically complex patient and implemented appropriate, evidence-based interventions following hospital policies- Performed gastrostomy, jejunostomy tube, and ostomy care- Actively participated in an interdisciplinary team to provide individualized, high quality patient care- Readily developed rapport with patients, families, and staff- Administered PO, IV, IM, SQ, NG, GT, JT, and intradermal medications- Implemented/initiated patient admission and educated patients and families for homecare and discharge planning - Obtained new techniques on reducing central line infections by attending in-services, joining the safety council for our division, and becoming the hand hygiene auditor for the division