Captured marketing data, presenting campaign results to higher management on a weekly basis. Collaborated with a team of 4 to craft social media campaigns, boosting website and social media traffic by 82%.Implemented a content calendar for social media posts.Communicated closely with corporates, clients and social media influencers which ensured the wide media reach of the opening of the current newest branch.Appointment setting and customer service for new and current clients.

Client Servicing and Relationship Management.Managed payroll and benefits for all the employees, including solving any related problems.Communicated closely with the Directors regarding the needs, concerns, or issues in the office.Ensured accounts payable, employee bonuses, inventory, and invoicing records were accurately organized and kept using various software.Developed and updated spreadsheets for monthly and quarterly updates to Upper Management.Sales and Retail Management.Appointment setting for clients and Upper Management.

Planned and Executed financial plans for over 200 clientsIncreased customer satisfaction 50% and retainment scores higher than team average.Created standardized portfolios that resulted in a better understanding and overview of real-time performance.