Adeline Collado
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Adeline Collado Email & Phone Number

Operational Help Desk Manager at Teachers'​ Retirement System of the City of New York at Teachers'​ Retirement System of the City of New York
Location: New York, New York, United States 3 work roles 2 schools
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Current company
Teachers'​ Retirement System of the City of New York
Role
Operational Help Desk Manager at Teachers'​ Retirement System of the City of New York
Location
New York, New York, United States
Company size
168 employees

Who is Adeline Collado? Overview

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Quick answer

Adeline Collado is listed as Operational Help Desk Manager at Teachers'​ Retirement System of the City of New York at Teachers'​ Retirement System of the City of New York, a company with 168 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Adeline Collado.

Adeline Collado previously worked as Operational Helpdesk Manager at Teachers'​ Retirement System Of The City Of New York and Business Process Analyst at Teachers'​ Retirement System Of The City Of New York. Adeline Collado holds Associate Of Arts (A.A.), Social Sciences from The City College Of New York.

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Email format at Teachers'​ Retirement System of the City of New York

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Teachers'​ Retirement System of the City of New York

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Profile bio

About Adeline Collado

Performance-driven Analyst with seven years of corporate experience in finance and customer service. Strategy research architect in collecting and synthesizing quantitative and qualitative data. Apply innovative business solutions to continue building public interest. Focused analytical thinker compelled to identify business needs and implement plans that deliver tangible results. Strong communication, interpersonal relations, mentoring, negotiation and organizational skills. Fluent in Spanish.

Current workplace

Adeline Collado's current company

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Teachers'​ Retirement System of the City of New York
Teachers'​ Retirement System Of The City Of New York
Operational Help Desk Manager at Teachers'​ Retirement System of the City of New York
new york, new york, united states
Website
trsnyc.org
Employees
168
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3 roles

Adeline Collado work experience

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Operational Helpdesk Manager

Current
Teachers'​ Retirement System Of The City Of New York

New York City Metropolitan Area

  • Manage and oversee the Business Operations Service Teams as we track and execute technical update and solutions while serving as a lead on organizational change management group.
  • Initiate and manage SLAs/OLAs/KPIs for resolutions of trending issues
  • Produce and manage audit programs for issue resolution timeliness and quality assurance
  • Advocate and engage with dependent outside vendors on development, production support and data quality
  • Monitor team performance and new system processing to provide regular analysis and reports to executive management
Apr 2021 - Present

Member Service Representative

Unfcu

Managed agents and properly allocated resources as required business needs demandedDrafted progress reports on User Acceptance Testing (UAT) for mobile app and websiteCollaborated with marketing department to implement a social media presenceWorked with United Nations personnel on financial account management and education Collaborate in the translation.

Mar 2008 - Jun 2013
Team & coworkers

Colleagues at Teachers'​ Retirement System of the City of New York

Other employees you can reach at trsnyc.org. View company contacts for 168 employees →

JL Jessica Lam Jessica Lam Colleague at Teachers'​ Retirement System Of The City Of New YorkQueens County, New York, United States, United States View → FJ Frederic J. Grevin Frederic J. Grevin Colleague at Teachers'​ Retirement System Of The City Of New YorkCortlandt Manor, New York, United States, United States View → LN Lavanya N. Lavanya N. Colleague at Teachers'​ Retirement System Of The City Of New YorkNew York City Metropolitan Area, United States View → AO Andrew Ozoria Andrew Ozoria Colleague at Teachers'​ Retirement System Of The City Of New YorkQueens, New York, United States, United States View → LN Lavanya N. Lavanya N. Colleague at Teachers'​ Retirement System Of The City Of New YorkNew York City Metropolitan Area, United States View → MF Mauricio F. Mauricio F. Colleague at Teachers'​ Retirement System Of The City Of New YorkNew York City Metropolitan Area, United States View → HG Hernando Griffiths Hernando Griffiths Colleague at Teachers'​ Retirement System Of The City Of New YorkYonkers, New York, United States, United States View → SA Sufian Ahmed Sufian Ahmed Colleague at Teachers'​ Retirement System Of The City Of New YorkNew York, New York, United States, United States View → AB Annette Brant Annette Brant Colleague at Teachers'​ Retirement System Of The City Of New YorkEast Orange, New Jersey, United States, United States View → GF Galina Filatova Galina Filatova Colleague at Teachers'​ Retirement System Of The City Of New YorkBrooklyn, New York, United States, United States View →
2 education records

Adeline Collado education

FAQ

Frequently asked questions about Adeline Collado

Quick answers generated from the profile data available on this page.

What company does Adeline Collado work for?

Adeline Collado works for Teachers'​ Retirement System of the City of New York.

What is Adeline Collado's role at Teachers'​ Retirement System of the City of New York?

Adeline Collado is listed as Operational Help Desk Manager at Teachers'​ Retirement System of the City of New York at Teachers'​ Retirement System of the City of New York.

Where is Adeline Collado based?

Adeline Collado is based in New York, New York, United States while working with Teachers'​ Retirement System of the City of New York.

What companies has Adeline Collado worked for?

Adeline Collado has worked for Teachers'​ Retirement System Of The City Of New York and Unfcu.

Who are Adeline Collado's colleagues at Teachers'​ Retirement System of the City of New York?

Adeline Collado's colleagues at Teachers'​ Retirement System of the City of New York include Jessica Lam, Frederic J. Grevin, Lavanya N., Andrew Ozoria, and Lavanya N..

How can I contact Adeline Collado?

You can use AeroLeads to view verified contact signals for Adeline Collado at Teachers'​ Retirement System of the City of New York, including work email, phone, and LinkedIn data when available.

What schools did Adeline Collado attend?

Adeline Collado holds Associate Of Arts (A.A.), Social Sciences from The City College Of New York.

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