Adeline Remaud Email & Phone Number

Denmark

Singapour

Managing the APAC project management team (4 project managers & 2 PMOs)Part of the Group Program Directors forum to help : • Unifying projects methodology around the globe, • Creating a customer centric approach, • Unifying KPIs generation and follow up, • Creating new initiatives for the project managers community.Managing the revenue forecast generation for 3 countriesLiaising with finance and APAC management on : • Resources bookings, • Customers billing and payments, • Orderbook value.In charge of uniformization of project approach across 6 APAC countries implementing 4 different products (Microsoft D365 FO, BC, CRM & Power BI)Active participation in pre-salesGuide the project managers to increase : • Project progress, • Project profitability, • Risk management, • Customer relationship, • Resources needs forecast.Program manager on Strategic account

• Head of of customer relationship and contract management• Ensure and manage strong transition to post-sales process • Lead pre-sales activities such as requirement scoping, preparing RFP and creating offer proposal (Latest achievement: 1 Mn € contract – Advisory sector)• Work closely with the head of Power Platform Division to create new bids around Microsoft stack, helping customers to get the most out of Microsoft technologies• Developed partnerships with complementary solutions integrators to extend our customers range ofservices and facilitate their operations. i.e Treasury Tool (Kyriba), HR Tool (Talentia), Consolidation tool(Lucanet)• Implemented key strategic initiatives at company level like i.e: Defined a new in-house global standard project methodology based on SureStep & Hybrid Agile concept• Redefined our maintenance and support offer by creating new services and packages to address ourevolving customer needs

• In charge of leading and managing the ERP evolutive & applicative maintenance with a team of 5functional, and technical team members• Led the D365 strategy, planning, change management including new projects, maintenance & support,and D365 position in the client IT landscape• Responsible of contract management (Contract closing: 1 400 000 € / year).• Managed multiple strategic projects to implement new products and offers based on digitalized processes and methods of payments (1 500 days of workload)• Worked with IT architects to resolve all ERP system related issues efficiently and effectively. Providedexpert advice and support to other departments in all ERP and related solutions

Dynamics AX2012 & 365 FO International IT Finance transformation• Implementation of a Finance Core Model in 6 countries • Led the team in the migration & change management from different accounting tools (Quickbooks,SAGE1000, DATEV..) to Microsoft AX2012 and D365• Managed a team of 8 people including both functional and technical experts. Trained and developedhigh-performing delivery team• Changed the methodology for gathering business requirements, standardizing global business processes,and developing the organization change management approach• Implemented an innovative and collaborative work approach with customer to solve complex problemsand to develop customer specific solutions considering multiple internal and external stakeholder groupsand different level of stakeholder groups from top management (CFO / CDO) to finance end user• Liaised with customer top-management to create a define the best contract for both parties• Defined the knowledge transfer strategy from our project team to support team increasing the customersatisfaction• Helped customer with Microsoft licences rationalization• Acted as a SPOC for the client for both projects and support related topics.• Responsible of the budget monitoring (700 000 €/year), planning and workload estimation.Dynamics AX2012 POS Implementation• Managed a team of 4 people including both functional and technical team members• Helped build the global solution to be deployed in 3 countries (France, Belgium, Denmark)• Conducted Steering Committees with customer top-management• Managed project dependencies with third-parties actions on Dynamics and other projects impacting POSdeployment• Acted as a guide and mentor for our teams on project processes, deliverables and best ways to meetcustomer expectations• Facilitated the transition between technical and functional teams to help the POS implementation in theexisting Dynamics environment and IT landscape

Dynamics AX2009 Progressive and applicative maintenance• Started with a one-month mission as a finance consultant : Setup and business processes analysis• Improved customer satisfaction with Dynamics AX 2009 by automating AR high value processes(invoicing, payments, refunds, delinquency management…)• Implemented quality checks and processes to lower the issues• Implemented consistency checks for IT finance tools (GL accounting tool, “data cube”)• Single point of contact for IT finance related topics: business analysis, compliance with IT landscape andcustomer business processes• Prepared a collaborative work approach with local third-party Dynamics integrator (Portugal) in order todeploy country specific features : Evaluated customer's business processes, assisted customer with theirdue diligence, prepared project plan and proposal• Eventually evolved into an account manager position: responsible of contract management and signing,workload estimation, planning and resources management

Dynamics AX2009 & AX2012 Third Party Maintenance & support• Setup and user training on General Ledger / AR / AP modules• Tested the new developments to meet the requirements and creating Testing Document (TD)• Assisted users during their User Acceptance Testing• Assisted users to solve their daily issues• Implemented new functionalities managed as small projects:• Analyzed customer needs and business processes, proposed enhancements. • Created Functional specifications (FRD)• Validated technical specification and ensured they were fitting business requirements and Microsoft AXbest practices• Created test books and user guides• Trained end-users

Master Of Business Administration (M.B.A.)

Education record

Activities and Societies: Vice Présidente en charge de la communication du Bureau des Elèves

Séminaire De Management

Engineering And Computer Sciences