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Adellaine Q. Email & Phone Number

Senior Team Lead at TSA Group - Australia at TSA Group - Australia
Location: Central Luzon, Philippines, Philippines 5 work roles 2 schools
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Current company
Role
Senior Team Lead at TSA Group - Australia
Location
Central Luzon, Philippines, Philippines
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Who is Adellaine Q.? Overview

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Quick answer

Adellaine Q. is listed as Senior Team Lead at TSA Group - Australia at TSA Group - Australia, a company with 789 employees, based in Central Luzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Adellaine Q..

Adellaine Q. previously worked as Senior Team Lead at Tsa Group - Australia and Team Leader at Tsa Group - Australia. Adellaine Q. holds Bachelor'S Degree, Registered Nursing/Registered Nurse from Bulacan State University.

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Email format at TSA Group - Australia

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TSA Group - Australia

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About Adellaine Q.

Adellaine Q. is a Senior Team Lead at TSA Group - Australia at TSA Group - Australia.

Current workplace

Adellaine Q.'s current company

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TSA Group - Australia
Tsa Group - Australia
Senior Team Lead at TSA Group - Australia
perth, western australia, australia
Website
Employees
789
AeroLeads page
5 roles

Adellaine Q. work experience

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Senior Team Lead

Current

14th Flr 5ecom Center, Harbour Drive, MOA Complex, Pasay City 1300 Philippines

This position is responsible for managing the performance of a cluster or teams of order management agents and/or coacges, team leaders in Operations focused on developing, tracking, monitoring, coaching, analysing and providing feedback on individual and team performance.The scope of responsibility will range from handling a team of agents to a cluster.

Nov 2018 - Present

Team Leader

Pasay, National Capital Region, Philippines

*Responsible for people development and alignment of goals to business objectives.*Responsible for attrition targets and for uplifting morale and motivation of direct reports.*Responsible for intraday and daily performance monitoring back office / order management or of a particular shift on the operations floor. Also responsible for supporting business.

Nov 2016 - Jul 2018

Order Management Agent

Pasay, National Capital Region, Philippines

The Order Management Agent ensures customer satisfaction by accurately provisioning customer details into CRM tool of client and TSA (current and legacy), proactively monitoring completion, performing order remediation in a timely and effective manner. Potential contact to customers and other departments to fulfil services.. Enter order detaiIs into client.

May 2015 - Nov 2016

Order Management Specialist

Makati, National Capital Region, Philippines

  • Enter accurate and complete customer information into system
  • Provides remote support for the sales support teams via a number of related duties and tasks to help ensure that sales are compliant and provisioned within required timeframes
  • Enter sale orders into Telstra’s Core/Native Systems and monitoring contract and order progress to ensure the successful delivery to the customer of Telstra products and services
  • Process bookings and orders within time frames
  • Research and resolve service, product and billing issues
  • Process booking renewals
May 2013 - Apr 2015

Cashier

Marilao, Central Luzon, Philippines

Manages the cash register. Ensuring that the correct payment has been received and correct appliances are supplied per customers request.

Mar 2006 - May 2006
Team & coworkers

Colleagues at TSA Group - Australia

Other employees you can reach at tsagroup.com.au. View company contacts for 789 employees →

2 education records

Adellaine Q. education

FAQ

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Quick answers generated from the profile data available on this page.

What company does Adellaine Q. work for?

Adellaine Q. works for TSA Group - Australia.

What is Adellaine Q.'s role at TSA Group - Australia?

Adellaine Q. is listed as Senior Team Lead at TSA Group - Australia at TSA Group - Australia.

Where is Adellaine Q. based?

Adellaine Q. is based in Central Luzon, Philippines, Philippines while working with TSA Group - Australia.

What companies has Adellaine Q. worked for?

Adellaine Q. has worked for Tsa Group - Australia, People4U, Inc. Philippines, and Sm Appliance Center.

Who are Adellaine Q.'s colleagues at TSA Group - Australia?

Adellaine Q.'s colleagues at TSA Group - Australia include Roopal Shah, Rei Sable, James Hollonds, Tishana Brown, and Shubham Tandel.

How can I contact Adellaine Q.?

You can use AeroLeads to view verified contact signals for Adellaine Q. at TSA Group - Australia, including work email, phone, and LinkedIn data when available.

What schools did Adellaine Q. attend?

Adellaine Q. holds Bachelor'S Degree, Registered Nursing/Registered Nurse from Bulacan State University.

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