I was involved with the launch of a new team at RevLocal; successfully hiring and onboarding 15 strategists to form a high-performing unit. By developing strategies to optimize the onboarding process and streamline workflows, I work to improve efficiency and service delivery, while fostering a collaborative and accountable team culture. I also established key performance indicators (KPIs) to measure success, aligning onboarding efforts with company-wide retention goals and presenting strategic reports to senior management.

I oversaw up to 25 client relationships, expertly managing escalations and ensuring satisfaction, while also leading 13-21 marketing strategists across multiple teams with a focus on goal setting, client retention, and professional development. My role includes facilitating new hire training sessions, enhancing team communication, and aligning strategies across departments to drive client and team success. Recognized as Team Manager of the Year in 2023, I consistently achieve high performance and a 96.5% team retention rate through effective coaching, clear expectations, and proactive feedback management.

I managed 80+ client relationships, aligning tailored marketing strategies to ensure satisfaction and drive results. With a focus on organizational excellence, I consistently met deadlines while adapting strategies to achieve client objectives. I retained on average 97% of clients and optimizing campaigns through data analysis and industry insights. As a Senior Strategist, I supported my direct team in trainings and technical expertise.

I maintained 90+ client relationships, developing and communicating integrated marketing strategies tailored to industry specifics. By collaborating closely with clients, I created unique brand strategies, target audience profiles, and executed targeted paid ad campaigns on social networks and Google platforms. With a focus on continuous improvement, I analyzed marketing data to optimize performance, plan cross-channel campaigns, and adapt strategies to increase brand awareness and client satisfaction.

Developed and communicated local SEO marketing strategies to 100+ small business across the United StatesPerformed keyword research to provide local SEO valuePrioritized high impact activities while effectively managing every account on a monthly basisCreated email marketing campaigns to keep communities involved with businesses Analyzed data related to client's online visibility and reputation