Who is Aden Erlangga? Overview
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Aden Erlangga is listed as Community Operation Specialist at TDCX, based in Bangkok, Bangkok City, Thailand. AeroLeads shows a matched LinkedIn profile for Aden Erlangga.
Aden Erlangga previously worked as Product Data Operation at Tdcx and Content Moderator Specialist at Tdcx. Aden Erlangga holds Sarjana/ Bachelor Degree, Pendidikan Teknik Elektro / Education Of Electrical Technique., Ipk 3.46 from Universitas Pendidikan Ganesha.
Email format at TDCX
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About Aden Erlangga
- I'm a graduate Bachelor's degree in electrical engineering.- I'man engineer and a teacher.- I'm humorous and cheerful. So I can befriend anyone and any level.- I have been working experience more than 3 years oversea at BPO company as Technical Support Executive and Customer Service Executive in Malaysia. I'm doing the job very well to handle many new cases as a priority to improve my skill and do my best to make customer satisfaction as well as giving a great contribution to the company.
Aden Erlangga's current company
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Aden Erlangga work experience
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Community Operation Specialist
Current
Product Data Operation
Content Moderator Specialist
Tech Consultant (Pre Sales)
- As Honeywell distributor authorised partner we are keep in trust to supporting and delivering the quality products to our clients to against marketplace of the best sellers and high quality products supplier.- As a team support and tech consultant we're calibrate the business through closer way to expand our technology accordingly requirement.
Customer Service Executive English Speaker
Working as OFW Universal Team for Prepaid and Postpaid Department. - Perform to answer Inbound call for Prepaid and Postpaid Customer regarding an inquiry about billing, payment, and installment - As the first level of escalation the operational team and as customer service to performance handling customer end to end. - Handling customer English language. - Working in the environment office with prohibited, policy and role-pay. - Related to customer complaint management and customer trouble ticket. - Related assist the customer to resolve the issue, delivery information and modify data account-related. - Take ownership and understand the customer complaint. - To perform using indicator average KPI’s score. - Target to ensure our customers to get experience with good service and satisfaction. - Work on 6 days with different shift or role shifts/week. - Understand the management system database or Siebel, PPID (Identity and Data Protection Authorizations) and CRM system.
Customer Service Executive
Working as OFW Indonesia Team for Prepaid Department.- Handling customer Indonesian who worker in Malaysia using Prepaid-Celcom.- Using Webtools for any enqueries related product Prepaid of Celcom.- Always passionate and cheerful during assist the customer to give correct information and resolved customer issues.- Work 2 time shift within 6 days working per week.- Understand about processing system platform digital payment and transaction.- Checking detail data of account customer whos already active base data sim-card on on the system to searching any general enquiries information like adjustment history or any failed purchase to create a report purposes such as SR, Dispute and CTT.
Technical Support Executive - Indonesia Native Speaker
Help Desk or Call Center Indonesia Speaker for Honeyweell Technical Support - Inbound Call project in Aegis BPO Sdn Bhd.Handling call product complain related technical issues and liaise with team support to give an excellent assistance and service.Introduce new technology Honeywell Security and Fire System to gain access to the business after product launch to the client.
Customer Service Executive
Technical Support Executive
Technical Support Engineer
Professional technical support and specialist to handling maintenance and repaired unit kitchen, pastries, coffee machine and laundry.
Quality System & Estimator
Check List Item and Estimators or BOQ specialist building Installation MEP, orientation items Plumbing( Hws- Dws) and Swimming pools, Fire Protection and Hydrant Systems.
Technical Support Engineer
- Estimate Installation for CCTV products in project.- Flow up Fire Protection or Alarm as Solutions Consultant.- Design all equipment and tools as customer or client requires to the project.- Getting achieved for goal project dealings with customers and clients with good experience.
Staff Engineering Troubleshooting And Maintenance Unit Production
Professional electrical engineering specialist trouble shooting and maintenance unit production. Staff Technical Specialist Control Manufacturer of Ceramic Industry
Aden Erlangga education
Sarjana/ Bachelor Degree, Pendidikan Teknik Elektro / Education Of Electrical Technique., Ipk 3.46
Diploma Iii, Teknik Elektro / Electrical Power System ( High Voltage ), Ipk : 2.86
Frequently asked questions about Aden Erlangga
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What company does Aden Erlangga work for?
Aden Erlangga works for TDCX.
What is Aden Erlangga's role at TDCX?
Aden Erlangga is listed as Community Operation Specialist at TDCX.
Where is Aden Erlangga based?
Aden Erlangga is based in Bangkok, Bangkok City, Thailand while working with TDCX.
What companies has Aden Erlangga worked for?
Aden Erlangga has worked for Tdcx, Pt. Fajar Jaya Utama, Celcom Axiata Berhad, Aegis Malaysia, and Startek.
How can I contact Aden Erlangga?
You can use AeroLeads to view verified contact signals for Aden Erlangga at TDCX, including work email, phone, and LinkedIn data when available.
What schools did Aden Erlangga attend?
Aden Erlangga holds Sarjana/ Bachelor Degree, Pendidikan Teknik Elektro / Education Of Electrical Technique., Ipk 3.46 from Universitas Pendidikan Ganesha.
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