Adenike Obe Email & Phone Number

Ilorin, Kw, Ng

United States

★ Drove significant growth in user sign-ups, increasing registrants by over 100% within four months.★ Improved technical support efficiency, reducing SLA response times by 87%, leading to a noticeable increase in customer satisfaction.★ Developed and implemented training programs, significantly shortening onboarding time and boosting team performance.★ Spearheaded business development initiatives, contributing to a measurable increase in operational efficiency.★ Optimized email support operations across multiple time zones, enhancing response times and improving customer engagement.★ Leveraged CRM and productivity tools to enhance team collaboration and task completion rates.★ Established key partnerships, driving an increase in revenue and market visibility.

United States

★ Managed the CEO’s calendar and schedule, achieving 95% efficiency in time management through effective coordination of appointments and commitments.★ Prepared and facilitated meetings by drafting agendas, taking minutes, and ensuring 100% follow-up on action items.★ Assisted the CEO with workload prioritization, balancing tasks and deadlines to improve productivity by 20%.★ Recruited and onboarded talented professionals, contributing to the team’s capacity expansion and operational success.★ Oversaw new projects by effectively communicating with stakeholders and ensuring timely completion, leading to a 30% improvement in project delivery timelines.★ Maintained confidentiality of sensitive information and handled administrative tasks with utmost discretion and professionalism.★ Collaborated with teams to allocate resources effectively, ensuring smooth execution of ongoing initiatives.

United Kingdom

★ Provided high-level support to the CEO by managing schedules, appointments, and communications, improving workflow efficiency by 25%.★ Liaised with internal and external stakeholders, ensuring seamless communication while maintaining confidentiality and professionalism.★ Scheduled and coordinated appointments, optimizing the CEO's time and increasing availability for strategic initiatives by 15%.★ Maintained an up-to-date calendar, prioritizing client and partner engagements to strengthen business relationships.★ Compiled research findings into concise reports and presentations, enhancing decision-making and saving 10+ hours of preparation time per month.

Canada

* Provided comprehensive customer service to inquiring customers.* Delegated customer inquiries to specific teams as needed.* Attended to customer issues through calls, emails, and live chat.* Identified and recommended process changes to improve accuracy, efficiency, and quality service.* Generated sales leads and built sustainable relationships.* Handled client correspondence and tracked records to foster office efficiency.

Nigeria

* Provided a comprehensive customer service experience to clients seeking information and assistance.* Assigned specific customer inquiries to appropriate teams, ensuring efficient resolution and effective communication.* Addressed customer issues promptly and professionally through various channels, including calls, emails, and live chat.* Identified areas for process improvement and recommended changes to enhance accuracy, efficiency, and the overall quality of service.* Generated sales leads and cultivated enduring relationships as needed to promote business sustainability.* Managed client correspondence and meticulously maintained records to optimize office efficiency.

• Plan and deliver lessons to students using creative techniques.• Prepare academic materials, including homework assignments, syllabi and instructional handouts.• Facilitate class room discussions and encourage the participation of all students, incorporating relevant reading and current events.• Grade papers, tests and homework, monitoring progress and adapting lesson plans to meet students’ needs.• Uphold clearly communicated rules and behavior expectations for a disciplined and inclusive classroom setting.• Maintain regularly scheduled office hours in order to advise and assists students.• Develop awareness of general health, hygiene, eating and sleeping.• Undertake study supervision, break and lunch time as required.• Ensure the safety and security of all students.

Ibadan, Oyo, Nigeria

• Delivered lessons on Civic Education and Government to students.• Supervised classes to ensure all students are learning in a safe and productive environment.• Prepared periodic progress reports and reports cards, evaluated and documented students’ progress.• Fostered a positive learning environment by incorporating team building activities and reinforcement techniques.• Focused on ensuring social and emotional development of students.• Ensured that lessons and curriculums are in line with regulations and policies.

M.Sc Educational Management, Institutional Administration

Bachelor Of Education - Bed, Education

Bachelor'S Degree, Education