Systems Lead (Business Operations, Supply Chain And Logistics)
CurrentStrategy Planning- Contribute to Org-wide strategy setting and drive departmental OKRs execution- Lead and identify business process improvement initiativesTeam Development- Build the Systems structure and team to support future operations scale- Empower the country supply chain, logistics, customer engagement and client data management teams to work effectively and efficiently- Build team capability through training, coaching and professional development… Show more Strategy Planning- Contribute to Org-wide strategy setting and drive departmental OKRs execution- Lead and identify business process improvement initiativesTeam Development- Build the Systems structure and team to support future operations scale- Empower the country supply chain, logistics, customer engagement and client data management teams to work effectively and efficiently- Build team capability through training, coaching and professional development support- Ensure business continuity through mitigation of staff turnover risk, succession planning and recruitmentCost Optimization- Develop and drive implementation of cost containment initiatives- Drive operations efficiency- Drive strategic sourcing for country programs (Core Credit, Rural Retails, Trees/Agro forestry)- Oversee operational procurement to support seamless operationsControls Management and Accountability- Enhance a culture of process compliance and controls- Mitigate risk through effective contingency planningCustomer Excellence- Develop customer excellence initiatives and drive implementation- Manage clients (farmers) protection priorities Show less