- Discovering and Delivering 3PL Integration Core Service, Partnership API, Internal Tools, & Financial Products- Creating Problem Space and Product Requirement Document- Leading Validation Phase to ensure potential solution fits with user needs- Support Technical Integration Issue of API ClientsAchievement- Filling the lack of implementation of insurance fee up to Idr. 7 mio monthly.- By finding lack of implementation of insurance calculation, found lack of J** insurance invoice and triggered J** return insurance fee until Idr. 120 mio.

Building TajwidQu as a Head of Digital Product who is responsible for devising the overall strategy for digitizing existing products, ensuring accessibility, and enhancing user satisfaction.

Compiling and teaching Product Management Starter Class for 8 Session and 16 Episodes. Also, running Mentoring Session by utilize ADPList (https://adplist.org/mentors/ade-rifaldi)

- Managing project plans, which include cost, timeline, and resources to achieve the project's goals.- Serving as the key account manager, responsible for managing communication within the project and providing bi-weekly progress reports to the client.- Leading for analyzing and interpreting user needs to develop and deliver project outcomes that align with user expectations.Achievement- Trusted as a supervisory team member for the Digital Command Center after successfully completing the Audit Project.

- Responsible and accountable for discovering and delivering integration products that effectively solves the users’ problems and brings business value to the company.- Take the initiative to collaborate with the UXR team in conducting research and build prototypes on products to achieve product-market fit and meet user needs.- Collaborating with internal stakeholders outside of the product department, including service owner, sales, marketing, and engineering to deliver customer centric products.- Lead a brainstorming meeting to collectively compile quarterly product roadmap, which will serve as the product roadmap, release plan, and go to market strategy.- Conduct quarterly distribution surveys to obtain CSAT & NPS scores and customer feedback.- Create PRD/PSD and lead grooming sessions to the internal stakeholders.- Led 2 PMs for 3PL & Integration tribe.Achievements- Sunset the old version of the Logistic API, resulting in cost savings up to 50% per month on server expenses integration products.- Achieved above the target for CSAT & NPS score for onboarding & integration clients. 9.1 for CSAT & 45 for NPS.- Contributed to approximately 90% # orders for the new recommendation service.

- Leading a dynamic design team to revamping the outdated user interface (UI) of our mobile application.- Leading a highly skilled sprint development team (engineering) in enhancing existing features to align them more closely with the common business model of the workforce system.- Closely collaborated with the commercial team to compile a comprehensive product deck. Serves as a valuable resource to support our sales team throughout the marketing process.- Assisting the commercial team in securing major clients, such as Dana Indonesia, progressing our engagements up to the final phase before finalizing commercial agreements.Achievement- By developing a log work hour feature, we have successfully reduced wasted work hours for drivers up to 50%.

Responsible for overseeing all project deliveries, compiling, improving, and monitoring SOPs. Additionally, serve as the leader of a non-engineering team (PM, Designer, and Analyst).Achievements:- Develop a SOP to improve the quality of the project. This SOP also had successfully increased 5x in the efficiency of UAT document compilation. - Reduce operational costs by up to Rp. 96 million per year by removing unused subscriptions.

- Ensure the project's KPIs are met in terms of scope, budget, and timeline.- Take the lead in coaching and implementing Agile and Scrum methodologies for the project team.Achievements- Promoted to the role of Head of Operation after only one year of serving as a Project Manager.- Successfully delivered over 25 projects for both corporate and startup clients across various business domains

- Developing mobile applications on the Android platform.- Actively serving as a trainer and mentor for new Android Engineers.Achievement- Compiled new project base using MVVM pattern + data binding that implemented to all new Android projects.